Casual Customer Service and Information Officer X 4

2 weeks ago


Scunthorpe, United Kingdom North Lincolnshire Council Full time

**Casual Customer Service and Information Officer x 4**

**Work Base**:Waters' Edge Visitor Centre**Location**:Barton upon Humber**Salary**:Casual Grade 3 £10.79 per hour plus 10.7% in lieu of annual leave**Hours**:Casual - as and when required**Contract Type**:Casual**Position Type**:Casual**DBS**:No**Closing Date**:Thursday 13 April 2023- We have an exciting opportunity for the right individual to join us as a Customer Service and information Assistant based at Waters’ Edge Country Park and Business Centre and/or and The Buttercross Business and Information Centre.-
- This role would be ideal for you if you are a customer focused individual with a strong interest and/or experience in supporting customers with their diverse queries.- As a Customer Service and Information Assistant, you will have daily contact with visitors to the site and play a key role in staffing the gift shop, dealing with a range of customer enquiries which could include events/activities happening in the Centre / surrounding area, walking routes and visitor attractions recommendations.- As first point of contact for Centre, you will need to be able to provide excellent interpersonal skills and the ability to communicate with staff, tenants, customers, and service users alike.- You will need a good working knowledge of computer systems and possess excellent organisational skills. You will be confident in completing both individual and team tasks and a non-judgmental attitude is important to the role.- The role is a casual position as and includes weekend working as and when required.



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