End User Compute Engineer

2 weeks ago


London, United Kingdom Aatom Recruitment Full time

Working on behalf of a Local Authority, Aatom Recruitment has an opportunity for an End User Compute Engineer on a 3 month's contract with a possibility of an extension.

**Role**: The priority is packaging to plug gaps in service around day to day packaging - new and amendments.

The core skills for this role are:

- Packaging skills and with ideally experience of Modern Desktop Management.
- Good customer skills in terms of communication / empathy.
- Team player.
- Attention to detail particularly on updating documentation / support or service request tickets

As an End User Computing Engineer, you'll provide expertise and assistance in the design, configuration, and management of all corporate EUC devices and associated supporting management tooling. This will involve working with the Lead EUC Engineer to buildand maintain a product roadmap, build solutions, implementation, securing, upgrading and the continuous improvement for all aspects of the council's EUC.

**Core skills include**:
? Excellent technical and analytical skills, underpinned by an exceptional customer service approach, with attention to detail and significant emphasis on quality of work and a desire to continually improve the end user experience with a particular emphasison automation of processes where it is feasible to do so.
? You will possess excellent inter-personal skills, able to successfully communicate complex issues coherently and persuasively at all levels using different channels and approaches.
? Experience of working in a technical support role in a busy, often pressurised, and complex environment, supporting a diverse range of users including executive and VIP level.
? Proven experience designing, implementing, maintaining, and supporting of modern EUC solutions using Windows o/s 10/11, Microsoft 365 Apps, and Endpoint Manager.
? You will be familiar with security threats and vulnerabilities that impact and/or emanate from system hardware, software and other infrastructure components, and relevant strategies, controls, and activities to prevent, mitigate, detect, and resolve securityincidents affecting system hardware, software, and other infrastructure components.



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