See more Collapse

Member Representative

4 weeks ago

Daventry, United Kingdom Nationwide Building Society Full time

**Contract Type**: Permanent
- **Ref**: R00BN07284
- **Closing Date**:02 January 2023

Our customers are members of the Nationwide Building Society, and as a Member Representative, you’ll often be the first person they turn to for help. Whether they’re contacting us online, on the phone or coming into the branch, you’ll use the wide-ranging skills you’ve been trained on to deliver a first-class service.

We need a Member Representative for our branch in **Daventry.**

This role is **Part Time 14 hours working Thursday and Friday and Saturdays on a rota basis.**

**What you’ll be doing**:
Member representatives are multi-skilled. As you’d expect, there are counter transactions to be done, as well as talking members through how to use digital services and tech available in our banking hall. Our members value being able to talk to a friendly human face-to-face about their finances, and during those conversations you might pick up additional needs they have and, for example, pass them on to an expert colleague, or give them guidance on fraud to protect them from becoming a victim.

Our branches are the Society’s hubs and supporting local communities through voluntary work, assisting charities, providing financial education in schools or our Tea and Tech sessions are part of our DNA. There are always initiatives to get involved with and two paid volunteering days for you to use each year.

We’re committed to keeping our branches open but increasingly people want the flexibility of doing transactions online and engaging with us via our telephony support. That frees up time for our branch teams to do pre-set shifts on the phone, supporting our busy contact centre colleagues by using the brand-new tech in branch.

So you see, plenty of variety and to keep you busy

**About you**:
We’re not just looking for your experience and skills. We’re also interested in who you are as a person. Why? Because our membership is made up of many different kinds of people and we want our employees to be just as diverse.

Are you someone who really wants to make a difference for our members? You’ll be able to make them feel they are in safe hands and that we can help them. By actively listening, asking skilful questions and learning every day, you’ll be perfectly placed to deliver the right results every time.

You’ll be given plenty of training on our products, services and processes; you just need to be comfortable using digital tools and apps.

**The extras you’ll get**:
We have a range of employee benefits, including:

- Access to an annual performance related bonus
- 25 days holiday, pro rata
- Up to two days paid volunteering a year
- Access to training to help you develop and progress your career
- A large selection of additional benefits to choose from including discounts on tech products, healthcare, retail vouchers, and travel
- Life assurance worth 8x your salary
- A personal pension - if you put in 7% of your salary, we’ll top up by a further 16%

**Why work at Nationwide**:
We’re different from other financial service providers. We’re a building society, owned by our members. And for over 130 years, we’ve supported those members to make the most of their money and achieve what they want from life.

That’s reflected in the way we work here at Nationwide. We come together to make sure we’re doing things in the best way possible, both for each other and for our members. If you join us, you’ll be part of that. You’ll be able to help us build something really quite special because we understand employing a mix of people that reflect the wider communities, is a key element of being a mutual organisation.

**What to do next**:
If you pass, we’ll invite you to a short video interview (don’t worry you can turn your camera off for this) within the next 48 hours.

We have other current jobs related to this field that you can find below

  • Member Representative

    4 weeks ago

    Daventry, United Kingdom Nationwide Building Society Full time

    **Contract Type**: Permanent - **Ref**: R00BN09132 - **Closing Date**:15 May 2024 It is an important role within the branch, and we are the gateway to protecting and looking after our members working closely as a team. We need a **Member Representative** for our branch in **Daventry.** This role is **part time 21 hours per week**, Monday, Thursday, Friday...

  • Retail Team Member

    3 weeks ago

    Daventry, United Kingdom National Trust Full time

    With your love of working with people and desire to provide a great service, you’ll welcome and talk to our visitors to the shop/outlet answering any questions they have. **Salary**: £4,399.50 per annum Contract duration: Fixed term contract until 31-Dec-2023 Hours/working pattern/hours: This role is based on annualised hours, where the amount of hours...

  • Food & Beverage Team Member

    3 weeks ago

    Daventry, United Kingdom National Trust Full time

    The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us. We’re looking for Food and Beverage Team Members to join us at Canons Ashby House. In this role, you’d be making a real difference to the work of the National Trust, as well...

  • Food & Beverage Team Member X 3

    4 weeks ago

    Daventry, United Kingdom National Trust Full time

    We're looking for three Food & Beverage Team Members to join us at Canons Ashby House. **Benefits**:we offer a range of benefits to help you look after the things that matter most to you - whether that's helping you to save for your future, getting discount on your weekly shop, or supporting you to find a healthy work-life balance. Please read our Package,...

  • Food & Beverage Team Member X 3

    2 weeks ago

    Daventry, Northamptonshire, United Kingdom National Trust Full time

    We're looking for three Food & Beverage Team Members to join us at Canons Ashby House.Benefits:we offer a range of benefits to help you look after the things that matter most to you - whether that's helping you to save for your future, getting discount on your weekly shop, or supporting you to find a healthy work-life balance. Please read our Package, below,...

  • Head of Services

    2 weeks ago

    Daventry, United Kingdom NFP People on behalf of Noah Full time

    Job description **Head of Services** **Salary**: £50,000 per annum **Hours**: Full Time - 37.5 hours per week (Flexible hours considered) **Location**: Flexible - Presence on site in Luton is required for at least 2 thirds of the week **Closing Date**: 22nd April 2024 **Could you head up our services for people struggling against homelessness and...

  • Communites Housing Officer

    1 month ago

    Daventry, United Kingdom Futures Housing Group Full time

    **FRONTLINING FUTURES** We’re on the hunt for a housing officer to hit the ground running, are you hunting for a new challenge with an ambitious organisation and ready to join us on our mission to deliver ‘Great Places’, Great Services’, and ‘Great Tomorrows’. You’re truly customer focussed and ready to deliver a broad range of services to...

  • Customer Experience Operations Supervisor

    3 weeks ago

    Daventry, United Kingdom Percepta Full time

    Customer Experience Operations Supervisor GB-ENG-Daventry **Description**:** Customer Experience Operations Supervisor (Call Centre)** **Location - Daventry NN11 (Hybrid Role)** **Working hours** - 8. 30am - 9pm Monday to Friday and Saturday 9am-7. 30pm, however you will typically only work core hours 8.30-5pm - 2 days office/3 days home, however...

  • B2c Operations Consultant

    2 weeks ago

    Daventry, United Kingdom Volvo Cars Full time

    **Looking for more than a job?** A job with meaning is more than a job. Creating the kind of positive change, we’re planning will need the skills of the world’s most talented people. In this role, you’ll have the opportunity to affect your future and that of millions of others in ways you may never have thought possible. Curious? We hope...

  • Customer Service Clerk

    3 weeks ago

    Daventry, United Kingdom DHL Supply Chain Full time

    BE AN ESSENTIAL PART OF EVERYDAY LIFE Position: Transport Customer Services Location: Daventry Contract Type: Permanent (Full-Time) Shift pattern: Mon-Fri 37.5hrs per week (09:00-17:00) Criminal Check required: No Customer Contract: JD Wetherspoon Are you a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced...

  • Reports Administrator

    2 weeks ago

    Daventry, United Kingdom Bush & Company Rehabilitation Full time

    **REPORTS ADMINISTRATOR (Reports Production Specialist)** A career at Bush & Co gives you the opportunity to bring your skills and experience to the catastrophic injury sector; helping people following life changing injuries and supporting the legal and insurance industry to care for clients. As a member of our team you can expect to work in a rewarding,...

  • B2c Operations Consultant

    2 weeks ago

    Daventry, Northamptonshire, United Kingdom Volvo Cars Full time

    Do you want to join us on our exciting journey?Volvo Cars is on an exciting journey, redefining the automotive experience by innovating to make people's lives less complicated. We offer you a once-in-a-lifetime chance to make an impact in a company with unique opportunities to grow and make a true difference.Looking for more than a job?A job with meaning is...

  • Reports Administrator

    4 weeks ago

    Daventry, United Kingdom Bush & Co Full time

    **REPORTS ADMINISTRATOR (Reports Production Specialist)** A career at Bush & Co gives you the opportunity to bring your skills and experience to the catastrophic injury sector; helping people following life-changing injuries and supporting the legal and insurance industry to care for clients. As a member of our team, you can expect to work in a rewarding,...

  • Special Vehicles Technical Specialist

    2 weeks ago

    Daventry, United Kingdom Volvo Cars Full time

    **Looking for more than a job?** A job with meaning is more than a job. Creating the kind of positive change, we’re planning will need the skills of the world’s most talented people. In this role, you’ll have the opportunity to affect your future and that of millions of others in ways you may never have thought possible. Curious? We hope...

  • Transport Customer Services

    2 weeks ago

    Daventry, Northamptonshire, United Kingdom DHL Supply Chain Full time

    BE AN ESSENTIAL PART OF EVERYDAY LIFEPosition: Transport Customer ServicesLocation: DaventryContract Type: Permanent (Full-Time)Shift pattern: Mon-Fri 37.5hrs per week (09:00-17:00)Closing Date: 14th March 2023Criminal Check required: NoCustomer Contract: JD WetherspoonSalary: £21,450Are you a motivated, organized individual seeking a challenging and...

  • Customer Service Clerk

    2 weeks ago

    Daventry, Northamptonshire, United Kingdom DHL Supply Chain Full time

    BE AN ESSENTIAL PART OF EVERYDAY LIFEPosition: Transport Customer ServicesLocation: DaventryContract Type: Permanent (Full-Time)Shift pattern: Mon-Fri 37.5hrs per week (09:00-17:00)Criminal Check required: NoCustomer Contract: JD WetherspoonAre you a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced environment?...

  • Reports Administrator

    2 weeks ago

    Daventry, Northamptonshire, United Kingdom Bush & Co Full time

    REPORTS ADMINISTRATOR (Reports Production Specialist)A career at Bush & Co gives you the opportunity to bring your skills and experience to the catastrophic injury sector; helping people following life-changing injuries and supporting the legal and insurance industry to care for clients.As a member of our team, you can expect to work in a rewarding, fun...