Fleet Coordinator

2 weeks ago

Chippenham, United Kingdom Holman Full time

We have an exciting opportunity that has arisen for a **Fleet Coordinator **to join our growing Fleet Team here at Holman UK**. ** You’ll need to come into our **Head Office in Chippenham** at least 3 days a week so please bear this in mind when applying. This is a **12 Month Maternity Cover Contract** and we are looking to pay between **£25,000 - £28,000 **depending on experience.

**Key Responsibilities will include**:

- Proactively monitor all schedules for all vehicle types
- Outbound chase all bookings liaising with vendors, drivers and customers.
- Ensure all required job types are booked within the specified date or date range
- Ensure all data is updated in a timely and accurate manner
- Highlight any incorrect contact data to specified account contact
- Ensure any slippage is reported to fleet contact and account contact
- Confirm booking dates to all parties
- Act as point of contact for other departments for any changes in bookings or information needed
- Follow up all bookings to ensure completion and pass
- Assist with gathering any documents required as proof of completion
- Perform all other duties and special projects as assigned.

**We are looking for someone who has proven experience of working within a customer service related role, ideally in a service or contact centre environment. You’ll be used to working within a pressurised environment, with the ability to remain calm, empathetic and professional in difficult situations. Whilst having experience in the motor industry is desirable, it is not essential**

Benefits include Group Personal Pension Plan, Death in Service insurance cover, 28 days annual holiday entitlement (including bank holidays), Critical illness insurance cover, Free tea, coffee, milk & sugar, Free parking, Childcare voucher programme, Free Breakdown cover (eligible employees - service related), Long Service Awards, Support for further education / employee development.

Please also be aware we do not provide sponsorship for any of our positions advertised.

We want our organisation to be as diverse as the community it serves. We welcome applicants from all sections of the community.

**Job Type**: Fixed term contract
Contract length: 12 months

Pay: £25,000.00-£28,000.00 per year

**Benefits**:

- Life insurance
- Referral programme

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Chippenham: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 3 years (preferred)
- Administrative experience: 3 years (preferred)

Work Location: Hybrid remote in Chippenham

Reference ID: Fleet Coordinator

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