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Customer Renewals Advisor
3 months ago
**Do you drive or can you commute to Bradley Stoke?**
**Looking for a role with a realistic OTE of £32K?**
**Early finish on a Friday and no weekend work?**
**And free parking**
**Salary**:£25,585 + realistic OTE £32,000
**Location**:Bradley Stoke, Bristol (Office Working)
**Contract**: Permanent
**Hours**: Full Time, 35 hours per week
**Shifts**:2-week rotating shift patterns, working Monday - Friday, NO WEEKENDS
Shift patterns are:
**Week 1**
Monday, Tuesday, Thursday 10am - 7pm
Wednesday 10am - 6pm
Friday 10am - 2pm
**Week 2**
Monday 9am - 6pm
Tuesday, Wednesday, Thursday 9am - 5pm
Friday 9am - 3pm
**Please note: You MUST be able to do both shift patterns.**
Are you an experienced customer service advisor and have a drive to make money?
At CCA recruitment we have teamed up with one of the UKs leading Breakdown Membership Companies, who are on the lookout for an Outbound Customer Renewals Advisor to join their team.
Based in the companies contact centre you will be making outbound calls to existing or lapsed customers to look at retaining and renewing their memberships.
You will be trained up to be an expert on product knowledge including features and benefits so you can be the best advisor you can be in the role, support will always be available.
At the core you will be supplying great Customer Service to customers through keeping accurate records up to date and providing the customer service responsibilities.
If you have the experience and are an enthusiastic and energetic person and you would like to join the team, below is the great benefits that the Retentions Advisor Role Offers
- Holidays - 23 & bank holidays rising to 25 with service & bank holidays
- Option to join Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings
- 2 x Basic Salary Core Employer funded Life Assurance cover (4 x for pension scheme members) with the option to flex up to 10 x cover through our flexible benefits offering
- Family leave support including paid time off, flexibility and resources to help balance work and family commitments
- Confidential personal support service, available 24 hours a day every day of the year for you and any family members ages 16+ in your household
- Car salary sacrifice scheme - after 12 months of employment, where you’ll enjoy significant tax savings, including electric vehicle options
- FREE onsite parking
This is an exciting opportunity to work for a fantastic company who take care and pride in their people and have been recognised for doing this by been a finalist at the 2023 UK national contact centre awards.
IND456
**Salary**: £25,585.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- No weekends
Supplemental pay types:
- Bonus scheme
Work Location: In person
Reference ID: IND456
