Hospitality Receptionist

2 weeks ago


Nottingham, United Kingdom National Ice Centre & Motorpoint Arena Full time

The Motorpoint Arena Nottingham is looking for a Hospitality Receptionist to join our hospitality team and support on the delivery of events at the venue. We are looking for a customer focused person to join our team and contribute to delivering fantastic service to all our customers

**What you will be doing**
- Playing a leading role within the Hospitality Team on event days; managing the ticket collection process and being the main meet and greet to all our hospitality customers
- Assisting in the management of the suite checks, and event setup to ensure all areas are ready, clean and tidy for hospitality guests’ arrival.
- Resolving hospitality ticket queries, issues and complaints received from clients on the night. This includes utilising the in-house booking system to print duplicate tickets and process hospitality upgrades.
- Taking a lead on upgrading hospitality customers on event night, including utilising our hospitality areas to gain maximum revenue.
- Liaising with the Front of House Manager, Crowd Management, and the Catering Team to highlight and resolve any ticketing, production or catering issues related to the hospitality areas.
- Liaising with hospitality clients during intervals of the event to ensure their experience is meeting the expectations of customer and make recommendations for change to Manager. This includes building relationships with annual clients and regular bookers.
- Supporting and supervise the Hospitality Hosts on certain event nights.
- Processing new hospitality ticket sales via the booking system and distribute to clients as necessary, ensuring 100% accuracy. This includes ensuring all internal sales, marketing and finance processes and procedures are adhered to.
- Updating the relevant company databases / ticketing systems with accurate client and sales information and ensure all data is managed in line with GDPR.

**What we are looking for**
- Our expectation is for our Hospitality Receptionist to work a minimum of 50% of the event nights at the venue within an annual year. All event nights will be flexible working hours with an expectation to support with administration within the office when required.
- Strong attention to detail and follow-up skills
- Customer service management
- Ability to remain calm under pressure
- Complete additional duties requested by a Manager or Supervisor.
- Deliver service with a smile.

**What We Will Offer You**
- Minimum hourly rate + £1.50 + 12.07% additional holiday rate
- Casual Contract
- Flexibility of hours
- Perks (Local Business Discounts, 25% off F&B Onsite & 15% Off Ice Locker)


  • Ward Receptionist

    3 days ago


    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    This is an exiting opportunity for a Ward Receptionist to join a diverse and motivated team that are dedicated to the development of skills and the delivery of high quality safe care. The post is on the Renal Dialysis Unit at the City Hospital, we have 40 stations over two units for patients to dialyse. As the Ward Receptionist, you will often be the first...

  • Receptionist

    5 days ago


    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 2 **Main area** - Obstetrics - **Grade** - Band 2 - **Contract** - Permanent - **Hours** - Full time - 37.5 hours per week - **Job ref** - 164-4753638**Site** - Linby Cardiology, Nottingham City Hospital - **Town** - Nottingham - **Salary** - £20,270 - £21,318 per annum - **Salary period** - Yearly - **Closing** - Today at 23:59Job...

  • Receptionist

    1 day ago


    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 2 **Main area** - Obstetrics - **Grade** - Band 2 - **Contract** - Permanent - **Hours** - Full time - 37.5 hours per week - **Job ref** - 164-4753638-A**Site** - Linby Cardiology, Nottingham City Hospital - **Town** - Nottingham - **Salary** - £20,270 - £21,318 per annum - **Salary period** - Yearly - **Closing** - 29/01/2023 23:59Job...

  • Ward Receptionist

    2 weeks ago


    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    This is an exciting opportunity for a Ward Receptionist to join a diverse and motivated team that are dedicated to the development of skills and the delivery of high quality safe care. The post is on Ward C53 based at Nottingham University Hospital, Rheumatology and Stroke Services within the Medicine Division. As the Ward Receptionist, you will often be...

  • Ward Receptionist

    3 weeks ago


    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    This is an exciting opportunity for a Ward Receptionist to join a friendly and hardworking team that are dedicated to the delivery of high quality safe care. The post is based on the new Queens Admissions & Discharge Unit (QADU), based at Nottingham University Hospital, Queens Medical Centre Campus. As the Ward Receptionist, you will be the first point of...

  • Ward Receptionist

    6 days ago


    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    This is an exiting opportunity for a Ward Receptionist to join a diverse and motivated team that are dedicated to the development of skills and the delivery of high quality safe care. The post is on the Renal Dialysis Unit at the City Hospital, we have 40 stations over two units for patients to dialyse. As the Ward Receptionist, you will often be the first...


  • Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    The role is important for the smooth running of the Adult Critical Care unit. Whilst working under the direction of the ward sister and supporting a multi-disciplinary team with receptionist duties, you will be expected to show initiative and communicate well, both in writing and verbally. The post holder does require computer literacy and full training to...

  • Receptionist

    2 weeks ago


    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    **Receptionist** **About the role** An exciting opportunity has arisen a **_Full time _**_Receptionist _**within the Linby Cardiology department. You must be committed to a high standard of patient care and safety. You will have a flexible attitude to work and be able to work as part of a multidisciplinary team. You will have good organisational skills...

  • Ward Receptionist

    4 days ago


    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 2 **Main area** - Ward Receptionist - **Grade** - Band 2 - **Contract** - Permanent - **Hours** - Part time - 30 hours per week - **Job ref** - 164-4787705**Site** - Nottingham City Hospital - **Town** - Nottingham - **Salary** - £20,270 - £21,318 per annum - **Salary period** - Yearly - **Closing** - Today at 23:59Job overview This is an exciting...

  • Ward Receptionist

    3 weeks ago


    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 2 **Main area** - Ward Receptionist Dialysis Unit **Grade** - Band 2 **Contract** - Permanent **Hours** - Part time - 30 hours per week **Job ref** - 164-5403257 **Site** - Nottingham City Hospital **Town** - Nottingham **Salary** - £22,383 per annum **Salary period** - Yearly **Closing** - 16/07/2023 23:59 Job overview This is an exiting...

  • Ward Receptionist

    1 week ago


    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 2 **Main area** - Medicine - **Grade** - Band 2 - **Contract** - Permanent - **Hours** - Full time - 37.5 hours per week - **Job ref** - 164-4563011-B**Site** - Nottingham University Hospital - **Town** - Nottingham - **Salary** - £20,270 - £21,318 per annum - **Salary period** - Yearly - **Closing** - 16/02/2023 23:59Job overview This is an...

  • Ward Receptionist

    2 weeks ago


    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 2 **Main area** - Ward Receptionist **Grade** - Band 2 **Contract** - Permanent **Hours** - Part time - 13.5 hours per week (weekend cover) **Job ref** - 164-5440380 **Site** - Nottingham City Hospital **Town** - Nottingham **Salary** - £22,383 per annum **Salary period** - Yearly **Closing** - 30/07/2023 23:59 Job overview This is an...

  • Ward Receptionist

    6 days ago


    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 2 **Main area** - Ward Receptionist Dialysis Unit **Grade** - Band 2 **Contract** - Permanent **Hours** - Part time - 8 hours per week (Saturday 08.00 - 16.00) **Job ref** - 164-5485908 **Site** - Nottingham City Hospital **Town** - Nottingham **Salary** - £22,383 per annum **Salary period** - Yearly **Closing** - 07/08/2023 23:59 Job...

  • Receptionist

    3 days ago


    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    We currently have a full time vacancy for a receptionist post in the Urology Outpatients Department working at the City Campus We are looking for an enthusiastic and well-motivated staff member who would like the opportunity to work in a fast paced, positive, developing environment. The applicant should have excellent verbal and written communication...

  • Receptionist

    5 days ago


    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    We currently have a part-time vacancy for a receptionist post in the Urology Outpatients Department working at the City Campus on a 6 month fixed-term contract. We are looking for an enthusiastic and well-motivated staff member who would like the opportunity to work in a fast paced, positive, developing environment. The applicant should have excellent...


  • Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    This is an exciting opportunity for a Ward Receptionist to join a diverse and motivated team that are dedicated to the development of skills and the delivery of high quality safe care. As the Ward Receptionist you will often be the first point of contact for patients and visitors when entering Bramley Ward, so a friendly, welcoming smile and excellent...

  • Ward Receptionist

    3 days ago


    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    An exciting opportunity has arisen for a receptionist position on Oxton Unit at the City Hospital. Oxton Unit is an 11 bedded orthopaedic unit caring for patients who have undergone orthopaedic surgery. You will have good organisational skills and an excellent telephone manner. You must be able to manage your work load and prioritise effectively as well as...

  • Ward Receptionist

    7 days ago


    Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 2 **Main area** - Medicine - **Grade** - Band 2 - **Contract** - Permanent - **Hours** - Part time - Flexible working 26.5 hours per week (Day shifts, Night shifts, weekends and bank holidays) - **Job ref** - 164-4390364-A**Site** - City Hospital - **Town** - Nottingham - **Salary** - £18,870 - £19,918 per annum - **Salary period** - Yearly -...


  • Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 2 **Main area** - Renal - **Grade** - Band 2 - **Contract** - Permanent - **Hours** - Part time - 7.5 hours per week - **Job ref** - 164-5037318**Site** - City Hospital - **Town** - Nottingham - **Salary** - £20,270 - £21,318 per annum - **Salary period** - Yearly - **Closing** - 07/03/2023 23:59Job overview This is an exciting opportunity for a...


  • Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

    Band 2 **Main area** - Renal - **Grade** - Band 2 - **Contract** - Permanent - **Hours** - Part time - 7.5 hours per week - **Job ref** - 164-5037318**Site** - City Hospital - **Town** - Nottingham - **Salary** - £20,270 - £21,318 per annum - **Salary period** - Yearly - **Closing** - Today at 23:59Job overview This is an exciting opportunity for a Ward...