Ward Receptionist

4 weeks ago

Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

An exciting opportunity has arisen for a receptionist position on Oxton Unit at the City Hospital. Oxton Unit is an 11 bedded orthopaedic unit caring for patients who have undergone orthopaedic surgery.

You will have good organisational skills and an excellent telephone manner. You must be able to manage your work load and prioritise effectively as well as having good communication skills and will be professional at all times. You must be committed to a high standard of patient care and safety.

As the first member of staff that many patients will encounter on the Oxton Unit we are looking for someone welcoming, enthusiastic, hard working and organised to join our team.

You will be ensuring patients are admitted, transferred and discharged on Careflow in a timely manner, answering telephone calls, directing patients and relatives appropriately, filing and completing general administrative duties.

You must have a flexible attitude to work and be able to work as part of a multidisciplinary team.

In addition to the below summary you need to familiarise yourself with full job description and person specification documents attached to this advert.

We area small team who always looks out for one another and are keen to develop each other, both professionally and personally. We pride ourselves on our teamwork and willingness to engage with each other to ensure that even the most difficult of shifts are managed.

Job responsibilities

Please see the attached the Job Description and Person Specification for key duties and responsibilities.
Training and Qualifications
Essential
- Evidence of personal development in previous role
- GCSEs or Equivalent in English & Maths to grade C or above

Experience
Essential
- Experience in Customer Service or Reception/Office duties

Desirable
- Typing experience and how to use computer systems
- Experience in an Acute Hospital Trust
- Knowledge of hospital computer systems

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