Ward Receptionist

2 weeks ago

Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

Band 2

**Main area**
- Ward Receptionist

**Grade**
- Band 2

**Contract**
- Permanent

**Hours**
- Part time - 13.5 hours per week (weekend cover)

**Job ref**
- 164-5440380

**Site**
- Nottingham City Hospital

**Town**
- Nottingham

**Salary**
- £22,383 per annum

**Salary period**
- Yearly

**Closing**
- 30/07/2023 23:59

Job overview

This is an exiting opportunity for a Ward Receptionist to join a diverse and motivated team that are dedicated to the development of skills and the delivery of high quality safe care. The post is on Barclay ward at the City Hospital.

As the Ward Receptionist, you will often be the first point of contact for patients and visitors when entering the unit so a friendly welcoming smile and excellent communication skills are essential.

Main duties of the job

In addition to the brief list above you must familiarise yourself with the full job description and person specification attached to this advert prior to applying.

Tasks will include but not be limited to fulfilling all necessary reception, clerical, administrative and general tasks required to facilitate and record patient information using technology systems. Staff are expected to be courteous and considerate at all times and have excellent customer care skills.

Working for our organisation

We pride ourselves on being a supportive team and always strive to do our absolute best for our patients and their families. We strive to always work as an efficient and quality service; and the ward receptionist is an integral part of the team.

We have a team that is both innovative and proactive in ensuring that high quality care is delivered to our patients. We are keen to encourage developments in line with Trust Policy.

With over 17,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career

Detailed job description and main responsibilities

Basic computer skills will be needed and an understanding of Microsoft word and excel Basic typing skills is necessity. NUH programmes such as Medway, PTS Online and Notis would be an advantage.

Please refer to the job description and person specification attached to the advert for the full details of the vacancy.

Person specification

Work Experience

Essential criteria
- Previous Experience as a Receptionist
- Customer Care

Desirable criteria
- Previous Employment within a Health field / or working within a team
- Clerical experience

**Qualifications**:
Essential criteria
- Secondary school standard of education in basic numeracy and literacy
- Evidence of personal development in previous employment

Desirable criteria
- Competent at using Medway System
- Nationally recognized qualification in basic literacy and numeracy

Communication and relationship skills

Essential criteria
- Able to produce short accurate written messages and effectively communicate with patient, visitors.
- Good Telephone manner
- _________________________________________

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career

**Salary**: The quoted salary will be on a pro rata basis for part time workers.

Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.

At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.

ID and Right to work checks: NUH authenticate ID and right to work documentation including passports and driving licenses through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.

Consent:

- Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the **Occupational Health Department **confidentially accessing my occupational health records from my current or previous em

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