See more Collapse

Customer Support Representative

1 month ago

Wareham, United Kingdom Lotek UK Full time

**Lotek Wireless** is a world leader in the development and manufacture of animal monitoring systems. Our innovative and internationally recognised radio, satellite, archival and acoustic monitoring solutions allow researchers to track animals in almost any environment. Our equipment reveals fascinating journeys of individual animals that contribute to biologists’ understanding of animal movement.

Our craft is technology; our passion is the environment. We are committed to providing innovative solutions for a sustainable future. Leading researchers around the world rely on Lotek tracking equipment and expertise. We are proud to be partners in research being conducted in more than 100 countries - on every continent and in every ocean.
- **The Opportunity**:_

We are seeking a highly motivated _**Customer Support Representative **_**(CSR)** to join our team in **Wareham, UK**. This role is specifically for the Avian Segment which serves biologists wanting to track the movements of birds, bats and insects.

Customer Support Representatives provide training and post-sales support for researchers using our tracking equipment. This contributes to the quality of the customer experience, through the personalised support they provide. CSRs provide technical support and training for customers, facilitate equipment returns for repairs/calibration, provide sales support and provide feedback to Segment and Product Management. Together, the CSRs and our Sales team are key to true client loyalty.
- **Requirements**:_
- Proven ability to gain co-workers and customer respect to facilitate positive outcomes.
- Excellent communication skills (both written and verbal).
- Good time-management when multi-tasking.
- Energetic personality, takes initiative, works independently in a multi-tasking, fast paced environment.
- Good knowledge of working within a Microsoft Windows Environment (Win 10/11) and Microsoft Office suite (including Outlook, Word, Excel, etc.)
- Ability to maintain a positive attitude when required to escalate customer concerns and manage expectations.
- Ability to adapt to a changing environment.
- Dexterity and methodical approach, for investigating returned equipment.
- Location - In Person at the Wareham address.
- **Advantageous**_
- Customer support experience.
- University Degree, HND or HNC.
- Active participation in the natural world, especially wildlife tracking.
- Working with data.
- Basic understanding of electronics.
- **What we Offer**:_
- A friendly and exciting working environment
- Competitive compensation.
- Company paid health care after first year.
- Pension Scheme.
- Employee Assistance Program.
- Outstanding company culture including a Social Committee that organizes events such as contests, BBQs, and fund raising for local charities.
- Lotek UK is fully committed to providing equal opportunities for all employees, workers and job applicants.
- Lotek UK aims to create a culture that encourages and values diversity and that appoints, rewards and promotes staff based on merit.
- **Application Process**:_

Please note only those persons invited for an interview will be contacted.

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£25,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
- On-site parking
- Private medical insurance
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: In person

We have other current jobs related to this field that you can find below

  • Branch Member Representative

    3 weeks ago

    Wareham, United Kingdom Nationwide Full time

    On behalf of **Nationwide,** AMS are seeking a **Branch Member Representative** for a **9 month contract, with the possibility of extension **working within our **Wareham Branch.** At Nationwide, our mission is to build an inclusive culture where everyone can thrive and for our Society to reflect the diversity of the communities we serve. We want to support...

  • Customer Appointment Maker

    3 weeks ago

    Wareham, United Kingdom Nationwide Home Innovations Full time

    Nationwide Home Innovations has been in business for over 35 years creating the perfect outdoor living space for over 55,000 satisfied customers around the UK. The past 18 months has seen phenomenal growth within the business and 2023 is looking to start strong with the same levels of excitement about our fabulous product range. Our amazing teams are...

  • Branch Member Representative

    4 days ago

    Wareham, Dorset, United Kingdom Nationwide Full time

    On behalf of Nationwide, AMS are seeking a Branch Member Representative for a 9 month contract, with the possibility of extension working within our Wareham Branch.At Nationwide, our mission is to build an inclusive culture where everyone can thrive and for our Society to reflect the diversity of the communities we serve. We want to support and uplift...

  • Training Area Operative

    3 weeks ago

    Wareham, United Kingdom Landmarc Support Services Full time

    Job Introduction Landmarc Support Services currently have an exciting opportunity for a Variable Hours, Training Area Operative based in Lulworth, Dorset. This is a flexible role, offering you the opportunity to work around commitments that you already have or it can just be a way of earning some extra money. As a variable hours member of staff we can only...

  • Field Sales Representative

    4 weeks ago

    Wareham, United Kingdom Avidity Full time

    Overview: **_ Territory Manager / Field Sales Representative - Britvic_** **_ Territory covers: Dorset (postcode areas include BA, BH, DT, SO41,43, SP, TA1-20) - ideal location BH20_** **_ Permanent, Full time (40hours per week)_** **_ Salary £23-24k per annum + bonus, company van, annual leave purchase and awesome discounts_** **Can you build strong...

  • Field Sales Representative

    4 days ago

    Wareham, Dorset, United Kingdom Avidity Full time

    Overview:**_Territory Manager / Field Sales Representative Britvic_**_ Territory covers: Dorset (postcode areas include BA, BH, DT, SO41,43, SP, TA ideal location BH20__ Permanent, Full time (40hours per week)__ Salary £23-24k per annum + bonus, company van, annual leave purchase and awesome discounts_Can you build strong relationships? Are you looking for...

  • Team Leader

    3 weeks ago

    Wareham, United Kingdom Landmarc Support Services Full time

    Job Introduction Landmarc are currently recruiting for a Team Leader for Lulworth Ranges Main Responsibilities Primary duties - To be responsible for coordinating a team as the first line manager by being the first point of contact, task allocation and work checking. This includes conducting work place talks, coordinating annual leave requests, overtime...

  • Customer Advisor

    2 months ago

    Wareham, United Kingdom Dorset Councils Full time

    Organisation - Dorset Council - Location - Wareham - Reference - 61055204 - Occupational group - Business, Policy & Administration - Salary details - £22,777 to £25,409 - Job term - Full Time - Appointment type - Permanent - Closing Date - 19 February 2023 11:00 PM **Customer Advisor** **Wareham/Hybrid working** **£22,777 - £25,409** **37 hours a week...

  • Customer Advisor

    3 weeks ago

    Wareham, United Kingdom Connect2Dorset Full time

    **Job Title: Customer Advisor** **Location: Wareham** **Contract Type: Temporary** **Salary: £12.39 per hour** **About Us**: Connect2Dorset is a managed service agency owned by Dorset Council providing temporary, contract and interim opportunities into the Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits...

  • Care Support Supervisor

    4 weeks ago

    Wareham, United Kingdom Bloomfield Care Full time

    We are looking for a **Care Support Supervisor **for our Wareham Branch to look after and provide care for our clients during the week and take oncall responsibilities every other weekend. You will have the support of the Registered Manager and Administration Staff. **Salary from £18,00 per annum** Main Duties: - Providing care to our clients - On call...

  • Care Support Supervisor

    1 week ago

    Wareham, United Kingdom Bloomfield Care Full time

    We are looking for a **Care Support Supervisor **for our Wareham Branch to look after and provide care for our clients during the week and take oncall responsibilities every other weekend. You will have the support of the Registered Manager and Administration Staff. **Salary from £18,00 per annum** Main Duties: - Providing care to our clients - On call...

  • Application Support

    3 weeks ago

    Wareham, United Kingdom Admit One Full time

    Admit One is a vibrant and growing technology company based in Dorset in the United Kingdom. Our software suite is used by customers across the globe, from the United States to New Zealand, with users across five continents. We service the Cinema, Theatre and Attractions market in all areas of technology including Admissions, Retail, Hospitality, Digital...

  • Training Area Supervisor

    6 days ago

    Wareham, United Kingdom Landmarc Support Services Full time

    Job Introduction Landmarc Support Services currently have an exciting opportunity for a Training Area Supervisor to join the team at Lulworth Camp in Dorset. In this role you will work on the Defence Training Estate, providing confidence to the employer through effective service delivery within your specialist area of Training Area and Ranges and by...

  • Customer Service Assistant

    2 weeks ago

    Wareham, United Kingdom Compass Group Full time

    **Customer Services Assistant - Community Store Allenby Barracks** - £10.70 per hour - 0 hours per week We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll...

  • Customer Service Assistant

    3 weeks ago

    Wareham, United Kingdom Compass Group Full time

    We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a...

  • Customer Service Assistant

    3 weeks ago

    Wareham, United Kingdom Compass Group Full time

    We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a...

  • Customer Services Assistant

    7 days ago

    Wareham, United Kingdom ESS Full time

    **What you'll be doing**: We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team that takes a real pride in what they do, takes pride in their food...

  • Customer Services Assistant

    4 weeks ago

    Wareham, United Kingdom Compass Group Full time

    We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a...

  • Customer Services Assistant

    4 weeks ago

    Wareham, United Kingdom Compass Group Full time

    **Customer Services Assistant - Allenby Barracks** - £10.70 per hour - 20 hours per week We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team...

  • Customer Services Assistant

    4 weeks ago

    Wareham, United Kingdom Compass Group Full time

    We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a...