Managing Director

Our client is a regional contractor providing a high-quality service to registered social landlords and local authorities. There are three divisions within the group: grounds maintenance and cleaning services and minor construction work.

The Managing Director will be responsible for driving the business into a period of new growth and opportunity. Reporting to the CEO, the Managing Director will deliver against agreed KPI’s, targets and objectives for the company andwill be responsible forcontinuing the growth of a high performing management team. Responsibilities includefive direct reports (two contract managers, finance manager, a business support manager, and an accounts clerk) with a total of 40 staff members overall.

You will have strong leadership attributes coupled with demonstrable management and people skills that have been used extensively in senior management roles in a soft services multi-site environment. Previous experience at director level is highly desirable.

The Managing Director will be a relationship builder of the highest calibre, both with suppliers, customers and internal teams and will have proven negotiation, presentation and communication skills utilised to Board level.

**Key responsibilities**:

- Provide effective leadership and direction for the management team and to oversee the day to day running of the business.
- Enhance and upscale current customer relationship systems to provide a best in business offering.
- Responsible for creating and maintaining an effective team culture, including through periods of change and to build and maintain a strong team ethos.
- Identify and prioritise bid opportunities with the CEO.
- Be able to contribute to effective bid writing, resulting in successful business.
- Ensure the Company’s financial and service delivery goals are met through effective planning, organisation and use of key resources.
- Accountable for all aspects of the business operational performance, service management, productivity and people related measures.
- To deliver a programme of ongoing process efficiency and productivity.
- To set and monitor objectives and performance targets for the team.
- Manage P & L, budgets and report to the Board on a monthly basis.
- Develop and monitor key business metrics to ensure targets are met.
- Provide leadership and vision to the organisation by assisting the owners with the development of short and long term plans.
- Recruitment of senior staff as required and identification of staff development training.
- Annual appraisals for direct reports.
- Review and update company policy documentation.

**Essential Skills**
- Previous experience in a director led environment.
- Excellent interpersonal, verbal and written communications skills.
- Excellent people management skills.
- Experience in keeping the team focussed and accountable day to day.
- Have strategic vision capability and foresight to drive the company’s plans forward.
- Ability to make accurate and appropriate decisions and be a quick learner.

**Desirable Skills**
- Further management studies (e.g., Leadership and Management).
- Experience working within social housing sector.
- Track record of overseeing small business growth.
- Knowledge of horticulture, commercial cleaning and building trades.