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Loans Iq Live Support
5 months ago
**Role**:Loans IQ Live Support (AVP grade)
**Start date**:February 2023
**End date**:12 months
**Rate**:Competitive Rate
**Location**: Canary Wharf
We are currently recruiting for Loans IQ Live Support (AVP grade)
- Loans IQ experience essential (agency or bilateral loans)
- Wholesale Lending Operations experience
- Experience with issue resolution with Loans IQ and experience in all modules of LoanIQ including Platform configuration and enhancements catalog
- Strong communication skills required and ability to work with ops teams to identify where issues are due to requirement functionality/defects/training issues.
- Stakeholder management and ability to work closely with business partners to define strategies for functional solutions and develop functional designs based on the analysis of line of business needs, objectives and existing systems functionalities.
- Determines scope and impact of project risks and issues; raises and resolves issues.