Customer Aftercare Assistant

3 weeks ago


Chorley, United Kingdom Fawkes & Reece Full time

**Location**: Chorley
**Salary**: £25K- £27K per Year
**Contract**: Permanent
**Type**: Full Time

**Reference**: VAC-340784_1706112030
**Posted**: January 24, 2024

Do you have experience working in Customer Services within new build housing?

Fawkes & Reece are currently recruiting for an award winning housebuilder who have a requirement for a Customer Care Coordinator

The company deliver high quality homes across the North of England and the company pride themselves in their commitment to building quality, high specification homes.

Customer Care Coordinator role:
" Supporting the production team to manage customer requirement and arrange appointments
" Supporting the customer care team with administration and management of customer information
" Building relationships with subcontractors and technicians to resolve any snags/defects
" Monitoring outstanding works
" Manage invoicing, delivery of materials and reporting

Skills required:
" Excellent telephone and written communication
" Excellent customer services skills
" Previous experience in a similar role within new build construction

What's on offer?

The company are offering a competitive salary (dependant on experience) along with additional company benefits including up to 10% bonus, 26 days annual leave (option to purchase more), 5% employer pension contributions, private medical care and the opportunity for training and progression with a reputable company.



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