Credit & Collections Advisor
4 days ago
**LET’S CUT STRAIGHT TO IT**
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Want to do the best work of your life? Playing your part in making a big difference to the environment and communities we serve. Our people make Severn Trent a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine.*
Our purpose is taking care of life’s essentials, but we’re also big on making a difference, not just because we should but because we care.
This role is part of the Accounts Receivables Team supporting Developer Services within Financial Operations. It is responsible for ensuring the delivery of an effective and professional credit control and billing process as part of a wider team supporting all Miscellaneous Income (non-tariff debt) streams (circa £80M per year).
Sound like you? Then read on.
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LET’S TELL YOU MORE*
Based at our Severn Trent Centre in Coventry and as a member of the Finance Operations Team you’ll be responsible for managing a ledger for both debt collection and billing, with regular customer and stakeholder contact. You’ll work autonomously on collection of debtor accounts, maintain accurate and up to date customer details and account records, pro-actively anticipate developments, and identify key accounts that will require special attention. You’ll run Debtor Communications and issue out to customers using your initiative and imagination to achieve targeted results, while promoting customer goodwill.
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WHAT WE’RE LOOKING FOR*
You’ll show evidence of experience in telephone debt collection of Commercial customers and an awareness of general accounting and vat procedures.
Of course, it’s important that we attract the right skill sets, and those with the right experience but we value character, positivity, and a caring attitude in equal weight.
We want people who show up and roll their sleeves up. Restless spirits who are ready to be part of something bigger, who care, who really care... because when you really care, you’ll go above and beyond. When you really care you don’t just talk about it, you do more.
We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We employ thousands of people from across our community who really care about what they do. Because that is how we do what we do.
And when it comes to inclusion, we’re making sure we keep up the progress with our wonderful working groups - LGBTQ+, Women in Operations & STEM, Disability and Ethnicity; who help us do just that.
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We do more, because we care.*
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HOW WE’LL REWARD AND CARE FOR YOU IN RETURN*
It’s not just a job you’ll get here, you’ll get a career too. We have a range of benefits that reward and recognise great work and award-winning training to ensure you reach your potential. And we’ll also help you play your part in looking after the environment and the community in which we live. Here’s some of our favourites:
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25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
- Annual bonus scheme (of up to £1,500 per annum based on company performance)
- Leading pension scheme - we will double your contribution (up to 15% when you contribute 7.5%)
- Sharesave - the chance to buy Severn Trent Plc shares at a discounted rate
- Dedicated training and development with our ‘Academy’
- Electric vehicle scheme and retail offers
- Family friendly policies
- Two volunteering days per year
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LET’S GO*
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To find out more about working with us, search* #LifeatSevernTrent *on social media
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