Credit Controller

3 days ago


Coventry, United Kingdom Page Personnel Finance Full time

The Credit Controller role will be responsible for working in a dedicated team managing the collection of outstanding payments from customers. You will communicate extensively with customers to discuss, negotiate and obtain repayments answering queries whereverthey arise.

**Client Details**

My client is a leading Not for Profit and Charities sector business who are highly respected in the whole of the UK. The business have a fun and friendly finance department which work hybrid both at home and in the office. This collections role works inthe clients Accounts Receivable team and wider large finance function.

**Description**

The Credit Controller role in Coventry will be responsible for:

- Effective communication with customers to discuss outstanding payments and recover arrears
- Discuss with customers any queries they may have on their invoices to ensure resolutions can be found
- Taking payments over the phone
- Discussing affordability with customers and ensuring repayments are fair and workable for both parties
- Liaising internally to investigate queries and seek resolutions
- On occasion organise credits and write offs when necessary
- Update management with outcome on cases and also any escalations
- Updating company databases effectively

**Profile**

To be successful in this fast paced and rewarding Credit Controller position you will ideally have 2+ years exposure of working within any type of collections environment and be very confident communicating with customers over the phone.

**Job Offer**

Superb flexible hybrid working role (office and home), superb benefits (28 days hols + bank hols),


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