Customer Service Advisor/receptionist

6 months ago


Edinburgh, United Kingdom GRM Bodycraft Ltd Full time

We are looking for an enthusiastic, highly motivated Customer Service Advisor/Receptionist to join our busy team,

Duties will include
- Meeting and Greeting Customers
- Processing new claims
- Booking customers in for repairs
- Arranging collections/deliveries
- Customer Updates
- Managing Courtesy Vehicles.
- Dealing with all incoming/outgoing calls.
- Keeping management system up to date
- General Reception duties

Hours will be Monday to Friday 8:00am - 5:00pm, Saturday will be done on a rota basis.

Computer Literate

Experience in similar role desirable but not essential as training will be given.

**Job Types**: Permanent, Full-time

**Salary**: Up to £21,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

**Salary**: Up to £22,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Edinburgh: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



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