Technical Claims Handler

6 months ago


Remote, United Kingdom Davies Group Full time

**Job description**

Davies Group are recruiting for an experienced Technical Motor Claims Handler to join our Motor Claims As a Technical Motor Claims Handler, you’ll be the first point of telephone contact for our customers. So, you’ll need to be a great communicator, dedicated to providing a professional and empathetic service and have experience in commercial motor claims.

**The contracted hours are 37.5 per week and usually fall between 8:30am - 5:00pm Monday - Friday, with occasional Saturday and Sunday work if required including bank holidays.**

**Key Objectives for the job**
- Communicating professionally with a variety of people including customers, insurers, suppliers and colleagues around the country;
- Composing professional and informative letters and other written correspondence;
- Efficiently handling insurance claims and related product claims, whilst following standard procedures;
- Ensuring compliance with our contractual and regulatory requirements;
- Recording full and accurate data within our systems

**Skills, knowledge and experience**
- Commercial Motor Claims Handling experience
- A professional and adaptable communication style - both written and verbal;
- Efficient administrative skills;
- Strong numeracy, literacy, and IT skills;
- A proactive attitude, and an enthusiastic approach

**Technical knowledge that would be advantageous, but not essential**
- Modern claims practice
- The Civil Procedure Rules;
- MOJ protocols;
- Indemnity checking procedures;
- Current case law and assessment of personal injury valuation and negotiations.

**What we offer**:

- Pension - contribution matched up to 5%
- Life Assurance (2 x basic salary)
- Discounts at 100's of retailers
- Eye Test Vouchers
- Access to Employee Assistance Programme
- Access to training and professional qualifications

**So, are you a Davies person?**
- We’re looking for individuals who share our passion, and want to play a part in shaping our future. Being a Davies person means being part of our exciting journey. #INDHP

**Schedule**:

- Monday to Friday

Work Location: Remote

**Job Types**: Full-time, Permanent

**Salary**: Competitive

**Benefits**:

- Company pension
- Employee discount
- Employee stock purchase plan
- Health & wellbeing programme
- Life insurance
- Referral programme
- Store discount

**Job Types**: Full-time, Permanent

**Salary**: From £22,000.00 per year

**Benefits**:

- Company events
- Company pension
- Employee stock ownership plan
- Health & wellbeing programme
- Store discount
- Work from home

Schedule:

- Monday to Friday

Work Location: Remote

**Job Types**: Full-time, Permanent

**Salary**: Up to £28,000.00 per year

**Benefits**:

- Work from home

Schedule:

- Day shift
- Monday to Friday
- No weekends but may occasionally be required to work a weekend

Work Location: Remote

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£28,000.00 per year

**Benefits**:

- Employee discount
- Employee stock ownership plan
- Life insurance
- Work from home

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Claims Processing: 2 years (required)
- Motor Claims: 2 years (required)
- Technical Claims Handler: 2 years (required)

Work Location: Remote


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