Home Emergency Handler

3 weeks ago


Tonbridge, United Kingdom TN Recruits Ltd Full time

As a real people person with strong communication skills, your capabilities will be invaluable for the position of Home Emergency Handler for this leading Tonbridge based company.

**FLEXIBLE - WORK LIFE BALANCE** This role is office based in Tonbridge until January 2023 whilst training commences, but then changes to a FULLY REMOTE position, working 3 days a week

**You MUST be able to commute to Tonbridge in the first instance.**

Responding to enquires with both tact and confidence, you will use your inquisitive nature and common sense approach to efficiently gain an understanding of what can be distressing situations for customers calling. If you have the ability to take ownership of a situation whilst also showing great empathy and attention to detail, then this could be a fantastic next career move for you

**Responsibilities**:

- Providing excellent call handling service to customers/stakeholders
- Regularly answering calls from policy holders
- Building policy-holder confidence by developing rapport and listening to each and every policy holder specifically
- Setting customer expectations ready for the claims journey
- Checking that the policy covers the claims
- Taking a methodical approach to each claim and working through the processes with each policy holder
- Managing a high-volume portfolio of fast paced claims through prioritising
- Liaising between internal teams, third party suppliers and policy holders, ensuring that all are updated to ensure the smooth and timely progression of claims
- Ensuring that SLA’s and KPI’s are met and maintained consistently

Location: Tonbridge whilst training, moving to fully remote working

**Salary**: £12PH
Hours: 3 days a week, between the hours of 8am - 8pm

This is a fantastic position within an excellent, local company that will offer flexibility and a real work life balance Do not delay in contacting Melissa TODAY to start IMMEDIATELY

**Job Types**: Temporary contract, Temp to perm

**Salary**: £12.00 per hour

**Benefits**:

- Work from home

Schedule:

- Day shift

Work Location: One location



  • Tonbridge, United Kingdom TN Recruits Full time

    As a real people person with strong communication skills, your capabilities will be invaluable for the position of Home Emergency Handler for this leading Tonbridge based company. FLEXIBLE - WORK LIFE BALANCE! This role is office based in Tonbridge until January 2023 whilst training commences, but then changes to a FULLY REMOTE position, working 3 days a...


  • Tonbridge, United Kingdom TN Recruits Full time

    As a real people person with strong communication skills, your customer service capabilities will be invaluable for the position of Home Emergency Handler for this leading Tonbridge based company. FLEXIBLE - WORK LIFE BALANCE! You MUST be able to commute to Tonbridge, Kent for the first 3 weeks for training. The position will become remote...


  • Tonbridge, United Kingdom Barker Munro Full time

    **Salary/Rate**:£24,000 - £25,000 **Job type**:Perm **Town/City**:Tonbridge **County**:Kent **Discipline**:Claims **Job ref**:BM14864 **Post Date**:08. 08. 2023 **Meet Our Recruiter**: **Heather Parkhouse**: - Director- **About the Role**: Recovery Claims handler Tonbridge £25,000 Barker Munro Recruitment has a new role for a Recovery Claims...

  • Claims Handler

    1 month ago


    Tonbridge, United Kingdom Jigsaw Recruitment Full time

    Apply **Customer Service Adviser / Claims Handler FNOL**: Tonbridge, Kent (Would Consider Home-based / Hybrid working for the right person), Salary £19,600 with Bonuses and Benefits Jigsaw Recruitment are working alongside a well respected and forward thinking Claims Management Company, our client is looking to recruit a Customer Service Adviser - FNOL to...


  • Tonbridge, United Kingdom Jigsaw Recruitment Full time

    Job Reference: 00000102-1 - Date Posted: 23 February 2023 - Recruiter: Jigsaw Recruitment - Location: Tonbridge, Kent - Salary: £20,000 - Sector: Insurance - Job Type: Permanent - Contact: Gavin Meakings Customer Service Adviser / Claims Handler FNOL: Tonbridge, Kent (Would Consider Home-based / Hybrid working for the right person), Salary £19,600 with...


  • Tonbridge, United Kingdom New Appointments Group Full time

    Our client, in the Tonbridge area, are seeking a Large Loss Domestic Claims Handler who is able to travel to customers properties in the UK two to three times a week. You will manage a portfolio of large or complex claims, ensuring customers receive excellentservice. Salary is £37,150/annum and comes with benefits to include an in-house gym, a...


  • Tonbridge, United Kingdom Rapport Housing and Care Full time

    One of the many rewards for supporting someone with care needs in their own home is the sure and certain knowledge that your precious help has enabled them to continue living independently, enjoying life at their own pace. Another of these is having the flexibility to work around other commitments and at Rapport Housing & Care, we can not only offer you...


  • Tonbridge, United Kingdom Barker Munro Full time

    **Salary/Rate**:£32,000 - £38,000 **Job type**:Perm **Town/City**:Tonbridge **County**:Kent **Discipline**:Broking **Job ref**:BM14718 **Post Date**:09. 08. 2023 **Meet Our Recruiter**: **Dan Munday**: - Director- **About the Role**: Commercial Broker Barker Munro Recruitment Ltd is recruiting for an Independent Insurance Broker as they look to...

  • Major Loss

    4 weeks ago


    Tonbridge, United Kingdom Exchange Street Claims & Financial Services Full time

    Responsibilties - Effective day to day management of claims under your control; excellent communications with policyholders, Suppliers and Loss Assessors for those aspects of the claim you are responsible for. - Where applicable; travel to policyholders’ homes to assess liability, record, value and negotiate claim settlement for contents items, arrange and...

  • Regional Surveyor

    1 month ago


    Tonbridge, United Kingdom New Appointments Group Full time

    Our client is seeking two home-based Regional Surveyors - one in South Wales and one in Bristol - to assess damage for buildings insurance claims and determine whether claims should be accepted or declined. To provide technical support for building damageelements of claims and first stage support to the Customer Services Team for claims with FOS...


  • Tonbridge, Kent, United Kingdom Barker Munro Recruitment Ltd Full time

    Commercial Broker Barker Munro Recruitment Ltd is recruiting for an Independent Insurance Broker as they look to expand their team and currently have a requirement for a Commercial Broker in their expanding office. As a Commercial Broker, you will be working in an established insurance broking team handling Pre-Renewal and Renewal Processing, handling...


  • Tonbridge, Kent, United Kingdom Barker Munro Recruitment Ltd Full time

    Commercial Broker Barker Munro Recruitment Ltd is recruiting for an Independent Insurance Broker as they look to expand their team and currently have a requirement for a Commercial Broker in their expanding office. As a Commercial Broker, you will be working in an established insurance broking team handling Pre-Renewal and Renewal Processing,...

  • Care Assistant

    2 days ago


    Tonbridge, United Kingdom Rapport Housing and Care Full time

    *IMMEDIATE START REQUIRED* Our flagship care home in Tonbridge, Barnes Lodge, is recruiting for Care Assistants to join our friendly Night Care team immediately. If you’re looking for work that fits in around your busy life, get in touch today to find out more. At Barnes Lodge, you’ll be working in a modern and purpose-built environment with the...

  • Account Executive

    1 week ago


    Tonbridge, Kent, United Kingdom Barker Munro Recruitment Ltd Full time

    Account Executive (Insurance) Barker Munro Recruitment are specialists in the Insurance recruitment market across Kent and the South East. Currently, we are working with one of the UK's largest Insurance brands who are looking to add an Account Executive to their highly professional team. Are you someone who thrives in the Insurance Industry?...

  • Care Assistant

    2 days ago


    Tonbridge, United Kingdom Rapport Housing and Care Full time

    *IMMEDIATE START REQUIRED* Our flagship care home in Tonbridge, Barnes Lodge, requires Day Carers to join our friendly team immediately. If you’re looking for work that fits in around your busy life, get in touch today to find out more. At Barnes Lodge, you’ll be working in a modern and purpose-built environment with the support of an established...


  • Tonbridge, United Kingdom G4S Full time

    Location: Tonbridge,TN9 1QT, Kent **Salary**: £10.00 Posted: 27 Mar 2023 Closes: 24 Apr 2023 **Job Type**: Full Time and Permanent Business Unit: UK Patient Transport Services Region / Division: UK & Ireland Reference: 13502 **Role Responsibility**: **Ambulance Care Assistant / Driver** - **Full Training provided** **Tonbridge, Kent TN9 1QT** **Salary:...


  • Tonbridge, United Kingdom G4S Full time

    Location: Tonbridge,TN9 1QT, Kent | Salary: £11.44 | Posted: 15 May 2024 | Closes: 5 Jun 2024 | Job Type: Full Time and Permanent | Business Unit: UK Patient Transport Services | Region / Division: UK & Ireland | Reference: 15775 **ROLE RESPONSIBILITY**: **Are you a caring and compassionate person looking to better use your skills to help...


  • Tonbridge, United Kingdom G4S Full time

    Location: Tonbridge,TN9 1QT, Kent | Salary: £25,351.44 | Posted: 18 Apr 2024 | Closes: 9 May 2024 | Job Type: Full Time and Permanent | Business Unit: UK Patient Transport Services | Region / Division: UK & Ireland | Reference: 15665 **ROLE RESPONSIBILITY**: **Are you a caring and compassionate person looking to better use your skills to help...


  • Tonbridge, United Kingdom G4S Full time

    Location: Tonbridge,TN9 1QT, Kent **Salary**: £10.90 Posted: 25 Apr 2023 Closes: 20 Jun 2023 **Job Type**: Full Time and Permanent Business Unit: UK Patient Transport Services Region / Division: UK & Ireland Reference: 13711 **Role Responsibility**: **Ambulance Care Assistant / Driver - Full Training provided** **Tonbridge, Kent TN9 1QT** **Salary:...

  • Machine Operator

    2 weeks ago


    Tonbridge & Mallin, Kent, United Kingdom Envar Full time

    Job Title: Machine Operator Location: Envar Composting, Blaise Farm, King Hill, West Malling, ME19 4PN Salary: £12.60 per hour Job Type: Permanent, Full-time Working Hours: 50 Hours Per Week Envar Composting is an organic waste and biomass recycling operator specialising in the sustainable and cost-effective processing of waste streams on behalf of local...