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Housing Management Officer

7 months ago

Exeter, United Kingdom Julian House Full time

Job Advert

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for

Job Role: Housing Management Officer (Male Only)

**Salary**: £11,620 per annum (Full time Equivalent £23,340).

Hours: 18.75 Hours per week

Contract type: Permanent

Location: Exeter

Additional information:

- On-call (1 in 4 weeks), £100/week when on-call

The Role:
Proactively managing voids in Julian House managed properties. Taking a lead in the assessment of potential residents and promotion of the accommodation. Working in conjunction with Devon & Cornwall Supported Housing Service staff to ensure appropriate action is taken to address rent arrears and charges including the support of SMART payment plans which work towards savings and good financial management. Working with other teams and external agencies as needed to ensure efficient information sharing and joint working, including attendance at internal and external meetings.

Responsibilities include:

- To market services and work with Julian House staff to build a waiting list for Exeter Supported Housing Service bed spaces where possible and appropriate.
- To carry out home visits to all residents, prior to the notification of eviction on financial grounds, with the aim of prevention. Wherever possible we seek to establish financial management plans that mitigate need for eviction.
- To maintain an up-to-date knowledge of housing and welfare benefits to ensure that residents are provided with welfare benefits advice and debt counselling and to be aware of specialist agencies in the area to which residents can be referred.
- Carry out, within reason, any other duties necessary to achieve the smooth running of the organization and undertake other organizational duties, which are broadly in line with the above key responsibilities.

Qualifications / Requirements:

- Understanding of the causes of homelessness and social exclusion and approaches which seek to address this
- Ability to co-produce Strengths Based Assessments and Planning for people with complex social needs.
- Skills for supporting clients to develop money management capability

For the full job description please click here

There are many great reasons to join our team
- Great opportunities for career development and free monthly training sessions from experienced facilitators
- Sliding salary scale with salary increases every year for the first 3 years
- Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme.
- 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment. Plus bank holidays
- 30% staff discount at Julian House charity shops
- 20% staff discount at Julian House bike workshops
- A generous and competitive pension scheme
- Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
- A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
- 6 weekly Reflective Practice sessions from objective, external facilitators

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