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Project Worker

3 months ago

Norwich, United Kingdom Sanctuary Supported Living Full time

Location: Norwich, East Anglia, GB, NR6 5LG- Department: Supported Living Services- Operation: Sanctuary Supported Living- Closing Date: 28/03/2024- Salary: £22,455 / per annum- Requisition: 216850**Project Worker**

**Norwich Homeless Supported Housing**

**£22,455**

**37.5 Hours - Shift pattern varied between 8:30am and 6:30pm, working one Saturday in every three with the following Monday off**

Would you like to make a difference that lasts long after the end of your shift?

Could you help support our vulnerable adults towards independence?

Are you a friendly and dedicated person looking for a rewarding career.

If this sounds like you then we would love to hear from you, as we may have your perfect opportunity

We value our team and encourage learning and progression through our comprehensive induction programme, as well as on-going training to develop new and existing skills and encourage progression. Sanctuary has their own Learning and Development Academy, who provide a wide range of training courses, open to all.

Sanctuary also offers a great employee rewards scheme, where you will be able to receive a variety of discounts from major retailers.

Read more about Norwich Homeless Supported Housing on our website

**The role of Project Worker will include**:

- Ensuring that relevant support is provided to enable our customers to maximise their own potential and level of independence
- Assessing customers’ needs by writing and updating support plans and providing administrative support as well as advising, guiding and sign-posting to our external agencies
- Being a first point of call to receive and direct all customer queries
- Developing professional relationships with customers, ensuring that customers maintain personal choice, privacy and dignity
- Liaising with external support links to improve customers’ confidence, health and wellbeing and offer training and encouragement towards employment and education
- Handling occasional emergency situations
- Keeping accurate and high quality written records

**Skills and experiences**:

- Previous experience of working with vulnerable adults, people with mental health needs or substance misuse
- A positive, can-do attitude
- Ability to work as part of a team and on own initiative
- Ability to hit the ground running and work under challenging circumstances
- Good communication skills
- Adaptable to internal and external changing demands
- Good knowledge of Microsoft Word and Excel, as well as good general IT skills

**Why work for us?**

We’re united in working together to help customers on their pathways for independence, and our people are the single, biggest influence on our success.

No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day.

We won the West Midlands Care Employer Award 2022-23, in recognition of our commitment to our staff and supporting our teams to be their best. We’ve also been awarded Investors in People Gold status for the second time - because we value our people and have a strong focus on inclusion, teamwork, and empowerment.

We’re committed to providing an inclusive and supportive work environment where you can grow and thrive. And like our customers, we know everyone is different, and we’ll support you to be your best self. We’ll develop your skills and experiences, celebrate success, and turn any setbacks into motivation.

**Are you ready to be your best?**

Brilliant work deserves brilliant benefits As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:

- £22,455 per annum
- At least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays)
- A pension scheme with employer contributions
- A variety of online discounts and rewards from major retailers
- Health and well-being plans
- Life assurance
- Family friendly arrangements, including opportunities for flexible working
- Tax efficient savings through our Cycle to Work scheme
- A wide range of learning and development opportunities

Download our Recruitment Pack and find out more about Sanctuary culture and how you can #BeYourBest

Closing Date: 28 March 2024

**For an insight into what it’s like to work for Sanctuary Supported Living, take a look at our **careers page**, or find us on **Twitter**, **Facebook**, **LinkedIn** and **YouTube**.**

**Together we can be our best so that our customers can be their best.**
**#BeYourBest**

**Building Equality and Diversity**

We work closely with the Home Office in order to prevent illegal working.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.