Chief Digital and Information Officer

3 weeks ago

Newcastle upon Tyne, United Kingdom Department for Work and Pensions Full time

**Details**:
**Reference number**:

- 244354**Salary**:

- £200,000-
**Job grade**:

- SCS Pay Band 3**Contract type**:

- Permanent**Business area**:

- DWP - Digital**Type of role**:

- Digital
- Information Technology
- Senior leadership**Working pattern**:

- Flexible working, Full-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Birmingham, Blackpool, Leeds, London, Manchester, Newcastle-upon-Tyne, SheffieldAbout the job

**Job summary**:
**The work we do in DWP provides support to nearly every UK citizen at some point in their life.**

The complexity and scale in which we work is unprecedented. In our digital function, we transact £170 billion a year, we manage 50 million lines of code and we have one of Europe’s largest IT estates operating across 850 buildings and 90,000 desktops.

This role is critical to our transformation as a department servicing some 22 million citizens each year. The role aims to drive transformation by leading the digitalisation of the business by using the potential of modern online technologies and data.

You will report to Peter Schofield the DWP Permanent Secretary. You will be responsible for 10 direct reports and role model leadership for a national team of c4,500 colleagues in Digital Group, with an annual budget of £1.4 billion**.**

**Job description**:
**What are my responsibilities?**
- Shaping and driving the transformation and digitalisation strategy for DWP including working across different lines of business to deliver policy intent through user-centered digital services. Ensuring that the right processes, procedures and technologies are designed, used and integrated to make sure that digital becomes ingrained in the business.
- Contribute to and actively participate in the executive leadership of DWP as we deliver unprecedented change to the welfare system, and to the products and services it delivers. Working in close partnership with the Director General for Service Excellence, leading on the digital transformation of our services.
- Developing collaborative strategic partnerships working across Government including Cabinet Office, Treasury, Government Digital Service and other Departments in service of dealing with the most complex issues, sharing best practice and deploying shared services.
- Leading c4,100 colleagues nationwide within Digital Group and developing a culture to build, attract and retain talent across the function.
- Role modelling the desired leadership behaviours and creating the culture and conditions to empower people to work across organisational boundaries, in multi-disciplinary teams, in service of our strategic priorities.
- Leading the delivery of digital and information systems and services to 90,000 DWP colleagues. Promoting new ways of working and digitally enabled innovation, driving and building sustainable digital capability across the Department to support Civil Service Reform and Digital Strategy priorities.
- Deliver high quality, stable and resilient live IT services and lead the strategic management of the supplier contract. Establishing strategic, sustainable relationships with suppliers and vendors.
- Managing a budget of £1.4 billion in a sustainable and compliant manner. Providing assurance that strategic risks are identified and managed and where appropriate escalated and shared with Senior Stakeholders, including Ministerial teams.

**Person specification**:
**You will be able to demonstrate**:

- Extensive experience leading, developing and implementing transformational digital strategies to scale in complex private or public organisations.
- Proven leadership of the full suite of a technology and digital function, both financially and with a significant team, with a track record of leading a scale organization, setting a clear vision and role modeling an inclusive, collaborative culture which focuses on building current and future capability, and where high performing teams thrive.
- A track record of building and managing complex senior stakeholder relationships, channeling differing or conflicting views, to ensure that both the digital and broader business directorates are bought into the digitalisation strategy and are therefore moving in the same direction.
- The ability to grasp complex business processes and provide insight on how they might be enabled through digitalisation. Crucially to achieve the spending review commitments, you will have a history of aligning business strategies with financial challenges and will be able to combine your understanding of the customer with an understanding of how digital technology will reimagine customer experiences.
- The ability to establish meaningful business case and performance metrics by which digital effectiveness and value is, or could be, achieved will be coupled with your flair to engage, communicate and influence to demystify digitalisation and further embed it within the organisa

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