Public Engagement Assistant

3 weeks ago

Ringwood, United Kingdom Dorset Councils Full time

Organisation
- Dorset Council
- Location
- Ringwood
- Reference
- 61048983A
- Occupational group
- Business, Policy & Administration
- Salary details
- £14,624 to £15,160
- Job term
- Part Time
- Appointment type
- Fixed Term
- Contact
- Benjamin Wallbridge
- Contact telephone
- 01425 478082
- Closing Date
- 19 February 2023 11:00 PM

**Public Engagement Assistant**

**Fixed term contract until October 2023**

**26 hours per week**

**Salary £14,624 - £15,160**

An opportunity to join a highly motivated Ranger team working in a beautiful heathland country park. This post will join our other Public Engagement Assistant meeting the public and improving their visitor experience. This role will be based in the Visitor Centre, answering enquiries, promoting wildlife and conservation, promoting our events, helping to run our shop. If you like meeting and engaging with people, and have a welcoming approach to customer service, then this could be just the role for you.

**What you will be doing**

Welcoming the public into the visitor centre and running the front desk, with the back up of the Ranger team.
Providing information about what to do and how to explore the park.
Serving customers in our shop.
Answering enquiries about and taking bookings for events, and getting involved in the running of some of them.
Learn about the wildlife in the park, and how we manage it through the conservation and habitat works we carry out.

**About you**

A warm, friendly and welcoming demeanour, with a great understanding of what creating a great customer experience is all about.
Good interpersonal skills.
Good written/spoken English and be able to communicate effectively.
Ability to learn and retain information, and produce accurate/quality work.
Ability to work under pressure.

**Additional information**

**Dorset Council: A great place to work**

We’re passionate about making Dorset a great place to live, work and visit. Working for us should be no exception.

At Dorset Council we:

- provide more than 450 services to over 300,000 residents
- have ambitious aspirations
- are excited about our future
- care about Dorset and all the people who live here
- know that all roles make a difference and that our employees are key to our success

You will:

- have access to a range of employee benefits
- be part of an organisation that supports each other to grow and succeed
- have access to range of training opportunities which will help with your personal development and career progression

We are proud to be a Disability Confident Employer. We offer an interview to everyone who declares a disability and meets the essential criteria for the role.

We also look for applicants who share our commitment to our behaviours. We will ask you to evidence when you have demonstrated them as part of the selection process.

This role is UK based and we will need to establish your Right to Work as part of the appointment process.

We use generic job descriptions and person specifications. This means the job title on any attachments may differ from the job title in the advert. We may provide specific information in a context statement if relevant.

Find out more about how to apply.

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