Customer Service/administration
1 day ago
Job title - Customer Services Estimator / Admin
Location - West Bromwich
Salary - £21k - £23k P/A
Duration - Temp - Perm/Full-time
Sector - Logistics
Applications - 01827 307673
Several Customer Services Estimator Administrators are required for a prestigious business based in the West Bromwich area. This is a permanent job role for an ever growing company.
This is a fantastic opportunity to work for an industry leading business in the logistics sector.
**As an Administrator, your responsibilities will include**:
- Answering telephones - no more than 3 rings
- Following up Quotes sent but not yet ordered
- Dealing with Customer Queries on quotes provided
- Keeping Customers informed on quote developments
- Assisting others within the Sales Office when work load requires
- Working with external Sales Team as required
- Other duties as and when requested by management.
- To professionally deal with Customer requests for new quotations and queries.
- Processing all quotes, as required, and in a timely manner.
- Keeping customer files up to date and correctly filed.
- Provide feedback to customers on enquiries as required.
- Continuously keep yourself abreast of changes within our industry and the Customers with whom you deal.
- Minimum 1 years experience required
- Ability to use Abaca system
- Quoting and Estimating skill required
- Experience in handling customer complaints and problem solving
We act as an employment business in relation to this vacancy.
**Job Types**: Full-time, Permanent
**Salary**: £21,000.00-£23,000.00 per year
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: One location
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