Integration Lead

1 week ago


StocktononTees, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full time

To be responsible for the day to day operational administration and end user support of a range of designated informatics systems used by the Trust. To provide development support and deliver system specific user training programmes for all levels of staff.

The overall responsibility for a broad range of systems will be shared amongst a number of appointees to this post. The number of systems supported will therefore vary according to their relative complexity and levels of intervention required.

Sufficient resources will be appointed into this role to allow for the exchange of knowledge and best practice to extend systems coverage and capacity, the post holder should therefore expect to refresh and rotate principle systems supported with their peers as overseen by the IM&T Steering Group
- On a day to day basis act as system administrator for integration systems. Maintaining system security and patient confidentiality, providing advice and guidance, resolving software and system operational problems.
- Maintain the availability of system integrations
- Preparation of documentation and training guides associated with system integrations. Schedule integration installation into training and live environments including the creation of standard test scripts.
- Work with a range of stakeholders, both internal and external, to develop and implement new integrations

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition - a note of thanks, Managers Awards, Shining Stars and Service Awards.

We recruit for values and "Together we are North Tees & Hartlepool"
- Lead on the development for any new interfaces to/from Ensemble
- Act as first line support for systems users, providing advice and guidance, resolving software problems where possible.
- work closely with IT Department for technical support and the roll-out of systems to new users and departments and the resolution of hardware and networking issues.
- Form strong working relationships with suppliers


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