Logistics Supervisor

3 weeks ago


London, United Kingdom Mitie Full time

Do You want to join the major security company in the UK?

Do you want a rewarding career with opportunities?

Are you looking for a new and exciting challenge?

Do you want to be part of a great team?

Do you have excellent customer service skills?

**Where**:The Shard, 32 London Bridge Street, London

**Shifts & Hours**:Monday to Friday, 50 hours per week

**Salary**:£15.55 per hour

**What's in it for you?**

You will be working to the highest professional standards at one of London most iconic buildings. Take advantage of our training programmes and career development. The diversity at the Shard offers new and exciting challenges each day in addition to overtime opportunities. Do you feel rewarded in your current job? Working at the Shard you will be part of our staff recognition and reward scheme with vouchers awarded to the top performers every month.

**Job Overview**

Provide a first class, professional logistics service at the Shard. The logistics supervisor is a critical role at the Shard, responsible for managing the day to day operational requirements of the loading bay and post room. This includes supervising a large team, taking ownership of the back of house areas, managing incidents, emergency response and compliance to ensure the security and safety of the Shard, building assets, visitors, staff and occupiers.

**Main Duties**
- Manage the day to day operation of the loading bay and post room
- Support the logistics manager
- Carrying out daily tasks detailed within the assignment instructions
- Health & Safety
- Operational standards
- Compliance
- Security
- Customer service
- KPI's and Service level agreements (SLA's)
- Staff performance, appraisals, 1-2-1 meetings
- Staff training and development
- HR and staff welfare
- Recruitment
- Systems and equipment
- Rostering
- Innovations

**What we are looking for**
- SIA licence
- First Aid Trained
- X-Ray Trained
- ISOH/Health and safety Trained
- Logisticsexperience
- Previous experience in supervising a team and dealing with staff welfare, disciplinary and development.
- Excellent communication (both written and oral) and customer service skills (Essential).
- Ability to operate a wide range of systems and equipment
- IT literate with a working knowledge of MS Office (Essential).
- The ability to remain calm and professional in emergency situations, taking the lead and dealing with any issues appropriately.
- Ability to operate in a pressurised environment.
- A willingness to learn and develop and show high level of commitment and professionalism.
- Applicants must have a 5-year checkable history.


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