Cctv Control Room Operator
4 days ago
**Responsibilities and Duties of the CCTV Control Room **Operator**
- Working in a busy multi-functional control centre
- Receiving calls in a customer focused and polite manner
- Communicate with staff in a professional manner
- Operation of Incident Management systems
- Operation of activation led CCTV systems
- Provide real time control centre support to the business
- Liaise with emergency services
- Maintain call logs, incident reports and company specific reports
**Desired Experience & or Qualifications**
- High volume call centre/incident control room background desirable
- Previous experience of CCTV and Staff management platforms
- Good knowledge of excel, word and other computer packages
- PC skills essential
- Hold or ability to obtain security clearance
- Good communication skills - verbal and written
- Previous experience with producing client & management reports, desirable
- Capacity to integrate with all stakeholder levels both internally and externally including the client
- SIA CCTV license REQUIRED
Company incentives and schemes
- 22 days paid annual leave
- Nest pension scheme
- Profile rewards, an online saver scheme offering discounts on 1000's of deals.
- Full uniform
Profile Security is an equal opportunities employer.
**Salary**: £10.70 per hour
Schedule:
- 12 hour shift
Reference ID: NCC LS12
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