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Housekeeping Supervisor

3 months ago

Birmingham, United Kingdom Switch Hospitality Full time

Are you passionate about hospitality and delivering magic guest service?

This is something that all employees at Park Regis Birmingham** **have in common. It is their dedication to creating a home away from home atmosphere that keep our guests coming back to stay.

Our wide range of employee benefits and personalised training and development plans ensure that our team **love where they work**. These include a full benefits online platform, meals on duty, a pension plan, life insurance, magic treats, birthday celebrations and staff social events, plus many more.

We now have an exciting opportunity for Housekeeping Supervisor to join our Housekeeping Department.

As a Housekeeping Supervisor you will be required to **master the art of versatility** and **inject some energy** whilst completing a variety of duties.

**The main duties expected within the role are**:

- Assist the Executive Housekeeping Manager/ Head Housekeeper in the supervision of the housekeeping and laundry operation to ensure product quality standards are met by providing a clean, safe and correctly presented section (includes bedrooms, corridors, public areas and linen cupboards).
- Commitment to delivering a high level of customer service.
- Ability to work under pressure.
- To actively promote a positive attitude throughout the hotel.
- Flexibility to respond to a variety of work situations
- Deal with or communicate guest requests i.e. second efforts to ensure 100% Guest Satisfaction.
- To actively promote a positive attitude throughout the hotel.
- Promote teamwork and quality service through daily communication and coordination with other department heads.
- May assist with deep cleaning projects and/or assist housekeeping staff during high-volume periods.
- To report for duty on time and be of presentable appearance in line with company grooming & uniform standards.

We are continually evolving, and our team do too, there is no red tape or corporate conflict with us

**We Evolve - You Evolve - We Grow Together