General Admin Support Officer

7 months ago

Peterborough, United Kingdom Greater Peterborough Network Full time

At GPN we are looking for a motivated and forward thinking individual to join our busy admin team.

**Job Summary**

The post-holder will be a well organised individual who enjoys multi-tasking and keeping busy.

This position involves general administrative duties, which will also include supporting the CEO and Director of Operations in managing their diary, arranging and co-ordinating meetings as well as taking minutes and actions for various meetings.

You will be a, dedicated, reliable and person-focused individual who enjoys working with a wide range of people. You will have a strong working knowledge of Office 365 programs and be adept to learning new processes. You will have good written and verbal communication skills and strong organisation and time management skills.

This will be 37.5 hours a week position.

**Main Duties and Responsibilities**:

- To ensure the management of office support and incoming enquiries, including taking independent action where appropriate to resolve administrative matters and those not requiring specialist expertise.
- To be responsible for diary management; balancing pressures and competing priorities, making arrangements for meetings, dissemination of information, room bookings, refreshments, organisation of venues and appropriate travel arrangements.
- Working pro-actively to ease the pressures of the Chief Executive Officer and ensure their attendance at key forums and sites.
- High level of flexibility required to balance competing priorities and the high demands on an ever-changing environment and unpredictable work pattern.
- Excellent organisation skills and the ability to resolve problems using own judgement and utilise team working as necessary.
- Typing and word processing using a variety of software packages.
- Collation and preparation of agendas and supporting papers in a timely manner. Attending meetings for producing minutes and action monitoring for high level meetings.
- Combining material, often of a specialised or technical nature, from a number of different sources to produce written reports with discretion on presentation format. Collating and analysing information as required.
- To develop, manage and ensure the effective maintenance of electronic and manual filing and record keeping systems.
- Devise and implement systems to ensure adherence to deadlines are met.
- To ensure courteous, effective, and efficient organisation of and support to visitors, including ensuring booking of rooms and refreshments where necessary.
- Ensures that appraisals have been undertaken and manage the ESR and annual leave for all senior Leaders aligned to the CEO.
- Manage a system to ensure the line management reports of the CEO have; regular one-to-one’s, annual appraisal, undergo their mandatory training, and book and record their annual Leave in line with GPNs policy.
- To recognise the importance, sensitivity, and confidentiality of issues at all times, and therefore acting using the upmost discretion.

**KNOWLEDGE, SKILLS AND EXPERIENCE**
- Ability to communicate complicated or sensitive information with varied audiences in person and/or writing.
- Ability to work under a high degree of pressure including meeting unpredictable deadlines and dealing with conflicting demands.
- Advanced knowledge of administrative and secretarial procedures including minute taking.
- Excellent administrative and organisational skills and a high level of attention to detail.
- Ability to work effectively in challenging situations, providing flexible support as required.

**DECISION MAKING**
- Direct callers, both face to face and over the telephone, to the most appropriate member of the CEO/Exec team depending on the nature of the enquiry.
- Direct incoming mail to the appropriate member of the team depending on its contents.

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£24,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Peterborough, PE2 8AL: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

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