Customer Service Representative
4 weeks ago
Responsibilities
- Provides customer services relating to sales, sales promotions, installations and communications
- Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws
- Develops organization-wide initiatives to proactively inform and educate customers
- Develops improvement plans in response to customer surveys
- Qualifications
- Have a good understanding of the type of manufacturing processes, materials and procedures involved in the FO> product range. Have the capability to relate to these processes when dealing with client quotations and expectations.
- Capable of understanding technical drawings, data sheets and specification documents.
- Confident and effective communicator; written & oral, able to communicate professionally with customers, colleagues and peers at all levels.
- Able to quickly take ownership of customer requirements and using own initiative, make decisions and problem solve using the tools and resources available.
- All round team player, able to integrate with the team and offer support and communicate well both within and outside the department.
- Self-motivated, be able to work well under pressure and meet set deadlines.
- Attention to detail; be able to work with figures and calculations accurately.
- Excellent organization and time-management skills.
- Confident and very competent user of the standard Microsoft Office packages. SAP experience an asset.
- The customer base is international, and a foreign language is an asset.
**Job Types**: Full-time, Permanent
Pay: £28,000.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
- Referral programme
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service: 1 year (required)
Work Location: In person
-
Customer Service Representative
2 days ago
Port Talbot, United Kingdom Hays Specialist Recruitment Limited Full timePort Talbot based Customer Service Representative **Your new company** A Global Manufacturing Company dedicated to high quality affordable products **Your new role** - Provide customer services relating to sales, sales promotions, shipping and communications - Ensures that good customer relations are maintained and customer claims and complaints are resolved...
-
Customer Service Representative
2 days ago
Port Talbot, United Kingdom Hays Specialist Recruitment Limited Full timeCustomer Service Representative **Your new company** A Port Talbot based Manufacturing Company dedicated to providing high quality products at an affordable price **Your new role** - Provides customer services relating to sales, sales promotions, shipping and delivery - Ensures that good customer relations are maintained and customer claims and complaints...
-
Customer Service Representative
2 weeks ago
Neath, Neath Port Talbot, United Kingdom Vibe Recruit Full time €25,000Customer Service Representative Up to £25,000 + early finish on a Friday Fixed Term Contract (12 Months) My client based near Neath are seeking a Customer Service Representative to join their well-established successful business in the manufacturing industry. The primary role of the customer service representative is to provide excellent customer...
-
Customer Service Representative I
2 weeks ago
Port Talbot, United Kingdom Freudenberg Flow Technologies Full timeWorking at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 51,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments. **Some of your...
-
Customer Service Assistant
1 day ago
Port Talbot, United Kingdom Numeris Footwear Full timeOverview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction. This is a great opportunity for someone who enjoys interacting with people and has...
-
Customer Service Representative Ii
3 weeks ago
Port Talbot, United Kingdom Freudenberg Group Full timeWorking at Freudenberg: We will wow your world! **Responsibilities**: - Provides customer services relating to sales, sales promotions, installations and communications- Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws- Develops organization-wide...
-
Customer Service Representative II
4 weeks ago
Port Talbot, United Kingdom Freudenberg Full timeWorking at Freudenberg: We will wow your world! Responsibilities: Provides customer services relating to sales, sales promotions, installations and communications Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws Develops...
-
Job Title: Customer Service Representative
3 weeks ago
Neath, Neath Port Talbot, United Kingdom Vibe Recruit Full time €25,000Up to £25,000 + early finish on a Friday Fixed Term Contract (12 Months) My client based near Neath are seeking a Customer Service Representative to join their well-established successful business in the manufacturing industry. The primary role of the customer service representative is to provide excellent customer service to a global customer base. ...
-
Customer Service Representative I
2 weeks ago
Port Talbot, United Kingdom Freudenberg Group Full timeWorking at Freudenberg: We will wow your world! **Responsibilities**: - To be the first point of call for any customer queries relating to sales, execution, installations, and communications.- Build and maintain strong relationships with internal and external customers.- Ensure that customer claims and complaints are resolved fairy, effectively, accurately,...
-
Customer Service Advisor
2 months ago
Port Talbot, United Kingdom Kier Group Full timeWe're looking for a Customer Service Advisor to join our Administration team based at Neath Port Talbot hospital. **Location**: On-site at Neath Port Talbot Hospital **Contract**: Full Time, permanent **What will you be responsible for?** As a Customer Service Advisor, you'll be working within the PFI team, supporting them in the performance of the...
-
Customer Support Representative
2 weeks ago
Port Talbot, United Kingdom FREUDENBERG Flow Technologies Full timeResponsibilities - Provides customer services relating to sales, sales promotions, installations and communications - Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws - Develops organization-wide initiatives to proactively inform and educate...
-
Customer Service Representative 1(Temp)
4 weeks ago
Port Talbot, United Kingdom Freudenberg Full timeWorking at Freudenberg: We will wow your world! Responsibilities: To be the first point of call for any customer queries relating to sales, execution, installations, and communications. Build and maintain strong relationships with internal and external customers. Ensure that customer claims and complaints are resolved fairy, effectively,...
-
Retail Customer Assistant
1 week ago
Port Talbot, United Kingdom Royal Voluntary Service Full timeRoyal Voluntary Service has an opportunity available for a **Retail Customer Assistant **to join our team at **Neath Port Talbot Hospital RVS Shop, Baglan Way, Port Talbot**. You will join us on a part-time, permanent basis working weekends, and in return, you will receive a competitive salary of **£11.72 per hour**. **About the Retail Customer Assistant...
-
Member Representative
1 day ago
Port Talbot, United Kingdom Nationwide Building Society Full timeOn behalf of **Nationwide,** AMS are seeking a **Branch Member Representative **for a **6 month contract**, with the possibility of extension, working within our **Port Talbot** **Branch** Our frontline teams deliver Simply brilliant service every day. We know 63% of customers still value a face-to-face service offering and that's why through our Branch...
-
Specialist Customer Services Representative
2 months ago
Ellesmere Port, United Kingdom Cheshire West & Chester Full time**Specialist Customer Services Representative (Libraries)**: Cheshire West and Chester Council offers a dynamic and innovative Library Service. With a network of 22 libraries, a mobile library service and a range of 24-hour online services. You will be part of an inspiring Libraries Team, contributing to the delivery of an innovative community-driven...
-
Specialist Customer Services Representative
2 months ago
Ellesmere Port, United Kingdom Cheshire West and Chester Council Full timeCheshire West and Chester Council offers a dynamic and innovative Library Service. With a network of 22 libraries, a mobile library service and a range of 24-hour online services. You will be part of an inspiring Libraries Team, contributing to the delivery of an innovative community-driven library service. You will assist in the delivery of a comprehensive...
-
Internal Sales Representative
2 weeks ago
Port Talbot, United Kingdom Hays Specialist Recruitment Limited Full timeInternal Sales Representative based in Port Talbot **Your new company** A manufacturing and distribution company looking for an Internal Sales Representative to join their team. My clients have developed a strong and secure customer base across the UK and abroad. They pride themselves on working closely with key players in themarket to form mutually...
-
Specialist Customer Services Representative
4 days ago
Ellesmere Port, United Kingdom Cheshire West & Chester Full time**Specialist Customer Services Representative (Libraries)**: Cheshire West and Chester Council offers a dynamic and innovative Library Service. With a network of 22 libraries, a mobile library service and a range of 24-hour online services. You will be part of an inspiring Libraries Team, contributing to the delivery of an innovative community-driven...
-
Customer Support Representative
3 weeks ago
Port Talbot, United Kingdom Freudenberg Oil & Gas Full timeAn exciting opportunity has arisen within FO >that requires a suitably qualified and professional individual to join our customer support team. This role has a general function to ensure flexibility and business continuity within our commercial function. **Responsibilities**: - To be the first point of call for any customer queries relating to sales,...
-
Customer Support Representative
4 days ago
Port Talbot, United Kingdom Freudenberg Oil & Gas Full timeAn exciting opportunity has arisen within FO> that requires a suitably qualified and professional individual to join our customer support team. This role has a general function to ensure flexibility and business continuity within our commercial function. **Responsibilities**: - To be the first point of call for all customer queries regarding...