Patient Services Coordinator
6 months ago
Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice. Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery. Deal with all general enquiries, explain procedures and make new and follow-up urgent and routine appointments with all members of the Primary Healthcare Team.
Communicate clearly and effectively with other team members, patients and carers. Recognise peoples needs for alternative methods of communication and respond accordingly. Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, and ensure procedures are completed. Register new patients to the practice onto the clinical system promptly and accurately having knowledge of the practice area.
Process patients changes of address. Book transport and ambulances for patients as appropriate. Act as chaperone for patients as necessary Enter requests for home visits onto the clinical system, ensuring to carefully record all relevant details and referring to the on-call doctor where necessary. Open and organise the distribution of the post Action repeat prescription requests and ensure that they are ready for collection by the patient within 48 hours.
Liaise with the pharmacists in the issuing of prescriptions Advise patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts for same. Enter patient information on to the computer as required. Retrieve and re-file records as required, ensuring strict alphabetical order is adhered to. Ensure correspondence, reports, results etc.
are filed promptly and in the correct records, ensuring that all recent correspondence is available when patients are seen. Ensure records are kept in good repair, with all necessary information on the outside cover clearly visible. Work flexibly with colleagues to cover the opening hours of the surgery, including opening and closing the surgery by arrangement. Open up premises at the start of the day when first to arrive, de-activate alarm and make all necessary preparations to receive patients.
Organise and set up clinical rooms ready for consulting. When last to leave at the end of the day, clear rooms after surgeries, ensure that the building is totally secured, internal lights are off and the alarm activated. Make and serve refreshments, ensure the kitchen is kept clean and tidy and air and tidy the waiting room in turn with other staff. Be able to cover all reception positions as necessary, ensuring reception is covered in times of sickness and annual leave.
Train and support new staff to ensure that the required level of proficiency is attained. Undertake any other additional duties appropriate to the post as requested by the partners or the practice manager.
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Patient Services Coordinator
6 months ago
Chesterfield, United Kingdom Staffa Health Full timeJob summary Staffa Health is looking for a Patient Services Co-ordinator to join our busy practice reception team to work at all of our three sites based in Tibshelf, Stonebroom & Holmewood. The contracted hours are for 16 - 20 hours per week. We are a large, friendly and innovative practice, with a focus on the highest quality of care for our...
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Patient Services Assistant
6 months ago
Chesterfield, United Kingdom Derbyshire Support Facilities Services Full timeThe Domestic Services Department provides a cleaning service to wards, departments and communal areas, playing a vital role in support of the above by maintaining a pleasant, hygienic, and comfortable environment for patients via the provision of high-quality domestic services. WHU / BIRTH CENTRE - 16 hours average per week - 16:00 - 20:00 - Rota based...
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Patient Services Assistant
7 months ago
Chesterfield, United Kingdom Derbyshire Support Facilities Services Full timePlease see the attachment for the list of current vacancies that are available for a Domestic Patient Services Assistant. Interview date to be confirmed. What’s involved ? On a daily basis we have numerous patients discharged from the hospital, some of these patients will have been admitted with infectious conditions that have meant that the patient has...
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Patient Services Assistant
7 months ago
Chesterfield, United Kingdom Derbyshire Support Facilities Services Full timeAn exciting opportunity has arisen in the Patient Services Department which is within the facilities division, this is a Zero Hour contract. Catering duties will be to provide a high standard of food and drink service to ward areas within Chesterfield Royal Hospital. Other duties include ensuring all kitchen areas are cleaned efficiently and in a timely...
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Patient Services Assistant
6 months ago
Chesterfield, United Kingdom Derbyshire Support Facilities Services Full timeThe Domestic Services Department provides a cleaning service to wards, departments and communal areas, playing a vital role in support of the above by maintaining a pleasant, hygienic, and comfortable environment for patients via the provision of high-quality domestic services. Interview date w/c 17/06/24 Clean specific areas in line with training given...
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Patient Services Assistant
6 months ago
Chesterfield, United Kingdom Derbyshire Support Facilities Services Full timeThe Domestic Services Department provides a cleaning service to wards, departments and communal areas, playing a vital role in support of the above by maintaining a pleasant, hygienic, and comfortable environment for patients via the provision of high-quality domestic services. 20 hours per week - 07:30 - 11:30 Mon to Fri Interview w/c 17/06/24 What’s...
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Patient Services Assistant
6 months ago
Chesterfield, United Kingdom Derbyshire Support Facilities Services Full timeThe Domestic Services Department provides a cleaning service to wards, departments and communal areas, playing a vital role in support of the above by maintaining a pleasant, hygienic, and comfortable environment for patients via the provision of high-quality domestic services. **Working hours are**: - 07:30- 15:00 2 days & 07:30 - 14:00 2 days Interview...
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Patient Services Assistant
6 months ago
Chesterfield, United Kingdom Derbyshire Support Facilities Services Full timeThe Domestic Services Department provides a cleaning service to wards, departments and communal areas, playing a vital role in support of the above by maintaining a pleasant, hygienic, and comfortable environment for patients via the provision of high-quality domestic services. **Working hours are**: - 09:00-14:30 on a rota basis Interview Date w/e...
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Patient Services Assistant
6 months ago
Chesterfield, United Kingdom Derbyshire Support Facilities Services Full timeThe Domestic Services Department provides a cleaning service to wards, departments and communal areas, playing a vital role in support of the above by maintaining a pleasant, hygienic, and comfortable environment for patients via the provision of high-quality domestic services. Working hours 20 hours per week - 13:00-17:00 rota based Interview w/c...
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Patient Transport Coordinator
6 days ago
Chesterfield, Derbyshire, United Kingdom Exclusive Secure Care Services Limited Full timeJob Overview">We are seeking a dedicated individual to join our team as a Secure Support Services Officer. This role is primarily based at home, requiring the ability to work independently and effectively manage time.As a member of our team, you will be working alongside a collaborative group who thrive on making a positive impact. The successful candidate...
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Patient Services Assistant
6 months ago
Chesterfield, United Kingdom Derbyshire Support Facilities Services Full timeThe Domestic Services Department provides a cleaning service to wards, departments and communal areas, playing a vital role in support of the above by maintaining a pleasant, hygienic, and comfortable environment for patients via the provision of high-quality domestic services. Interview date w/c 17/06/24 What’s involved ? Clean specific areas in line...
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Patient Services Assistant
6 days ago
Chesterfield, Derbyshire, United Kingdom Chesterfield Royal Hospital NHS Foundation Trust Full timeAbout Our OrganisationChesterfield Royal Hospital NHS Foundation Trust is a leading provider of healthcare services in the region, employing over 9,000 staff across various departments.Job SummaryWe are seeking a Patient Services Assistant to join our catering team, responsible for providing exceptional food service to patients and staff. The successful...
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Administrative Assistant
4 weeks ago
Chesterfield, Derbyshire, United Kingdom Practice Plus Group Full timeA Challenging and Rewarding RoleWe are seeking an experienced Healthcare Coordinator to join our team, who will be responsible for delivering comprehensive customer service to our patients. This role requires strong organisational and administrative skills, as well as excellent communication and interpersonal skills.You will need experience in a customer...
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Patient Services Caterer
23 hours ago
Chesterfield, Derbyshire, United Kingdom Chesterfield Royal Hospital NHS Foundation Trust Full timeCareer Opportunity:Patient Services Caterer Wanted!Chesterfield Royal Hospital NHS Foundation Trust is seeking an experienced Patient Services Caterer to join their team. As a key member of the department, you will be responsible for preparing and presenting high-quality meals for patients and staff. We are looking for someone with a strong attention to...
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Patient Records Clerk
6 months ago
Chesterfield, United Kingdom Derbyshire Support Facilities Services Full timeThe Patient Records department has a large team supporting the hospital in the delivery and storage of case notes within the hospital settings. As part of the team you will be responsible for delivering a timely and efficient service to all client utilising the service both internal and external to the hospital. Retrieve case notes from the Patient Records...
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Patient Services Assistant
6 months ago
Chesterfield, United Kingdom DHU Healthcare Full timeJob Introduction **Patient Services Assistant**£21,394 - £22,384 per annum (pro rata)**13.5 hours per week, Part-time**Chesterfield Royal Hospital** DHU Healthcare is a ‘not-for-profit’ community interest company providing a diverse range of services to the NHS frontline, including urgent and emergency care, primary care, out of hours services and NHS...
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Nutrition Services Coordinator
2 weeks ago
Chesterfield, Derbyshire, United Kingdom Cygnet Health Care Full timeNutrition Services CoordinatorCygnet Health Care is seeking a Nutrition Services Coordinator to join our team at Cygnet Acer Clinic. This is an exciting opportunity to develop your skills and experience in a dynamic and supportive environment.The successful candidate will have a passion for delivering outstanding food service and a commitment to patient...
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Food Service Coordinator
6 days ago
Chesterfield, Derbyshire, United Kingdom Chesterfield Royal Hospital NHS Foundation Trust Full timeAbout the JobWe are currently recruiting for a Food Service Coordinator to join our catering team at Chesterfield Royal Hospital NHS Foundation Trust.Job DescriptionThe successful candidate will be responsible for coordinating food services, ensuring that patients receive high-quality meals in a timely manner. The role involves working closely with other...
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Food Service Coordinator
6 days ago
Chesterfield, Derbyshire, United Kingdom Cygnet Health Care Full timeCareer Opportunities in Culinary ServicesCygnet Health Care is seeking a dedicated Food Service Coordinator to join our team. In this role, you will be responsible for providing high-quality food services to our patients, while maintaining a safe and clean working environment.This is a full-time position, working 40 hours per week, including alternative...
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Patient Safety Specialist
3 days ago
Chesterfield, Derbyshire, United Kingdom Exclusive Secure Care Services Full timeAs a key member of our team at Exclusive Secure Care Services, you will play a vital role in supporting patients in various settings. Your primary responsibility will be to work closely with patients on bed watching and in Accident and Emergency departments. If you hold an SIA Licence, you may also be required to patrol designated areas of the site and...