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Customer Service Advisor
4 days ago
As part of this proactive and fast-paced team delivering CX, you will support the field sales teams on stock availability, delivery schedules, promotional campaigns and other key operational issues.
- **Position**: Customer Services Advisor
- **Location**: Exeter
- **Package**: Salary £27,500 + bonus
- **Benefits** include Staff Discount, Retails Vouchers, Life Insurance, Pension (see full list below)
- **Hybrid Split**: Alternate weeks working 8am - 4pm in office and 9.30am -5.30pm from home
**The Role**:
- Supporting National Account Fleet & VMA (vehicle main agent) customer enquiries and work closely with a number of internal stakeholders.
- Delivering excellence in customer service (CX) representing the Micheldever brands
- Provide support to help increase customer sales and account loyalty to Micheldever.
**About You**:
- You will have previous customer service experience gained from either a customer facing role or a call centre.
- You will need to be a well organised multi-tasker with a high attention to detail with the flexibility to meet the constantly changing requirements of the customer
**Benefits**: Employee discount, Retail vouchers, Life Insurance, Pension, Eye Care Vouchers, Buy/Sell Holiday option, Flu Jab, Employee Assistant Program, Long Service Recognition, Enhance Maternity and Paternity payments, Cycle to Work, Charity Match
A full job description is available upon request
**Job Types**: Full-time, Permanent
Pay: £27,500.00 per year
**Benefits**:
- Company pension
- Cycle to work scheme
- Employee discount
- Life insurance
- On-site parking
- Referral programme
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Performance bonus
Work Location: Hybrid remote in Exeter
Reference ID: LODCSAex
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