Customer Service Representative

3 days ago


Redhill, United Kingdom Tate Full time

**Are you looking for a new job opportunity in Redhill?**

Tate are working in partnership with a long-standing client**,** to recruit a talented team of Customer Service Representatives at their Redhill office.

Customer service is at the heart of everything they do, and their staff are at the core of their company values to ensure they deliver this. The modern Contact Centre offers a bright, professional, and lively environment to work in.
- We are looking for people with _excellent people skills, listening skills and communication techniques to be the first point of contact for our clients' customers. If you enjoy helping people and get job satisfaction problem solving for them, this is the perfect opportunity for you. Your strong data entry skills and confidence to enter information quickly and accuracy, whilst working well as part of our team will invaluable

The hours are fulltime, Monday to Friday 37.5hrs per week.

**As a Customer Service Representative, located in the Contact Centre, you will**:

- Complete telephony tasks to service customer queries.
- Ensure you are providing each customer with an enjoyable customer service experience, by always providing a high level of customer care and attention.
- Complete data entry and processing; you will maintain data entry protocols and carefully record other information throughout your day
- Deal with customer data ethically and in accordance with relevant requirements to the industry you're working in.
- Collaborate within the team to clarify facts, exchange information, or resolve enquiries and issues.
- Contribute to the continuous improvement of the business you're working for by identifying and taking ownership of opportunities for improvement to the processes you use, the services you will provide and the values you can add to the business.
- So, if you've got the skills to shine in the role of Customer Service Representative,_ we want to hear from you today.

Tate is acting as an Employment Business in relation to this vacancy.



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