Borders and Enforcement
1 day ago
**Details**:
**Reference number**:
- 245557**Salary**:
- £29,750 - £31,950- AHW is applicable on this role (see further information for more details).**Job grade**:
- Executive Officer**Contract type**:
- Permanent**Business area**:
- HO - Borders and Enforcement**Type of role**:
- Operational Delivery**Working pattern**:
- Full-time, Part-time, Shift Working**Number of jobs available**:
- 7Contents
Location
About the job
**Benefits**:
Things you need to know
Location
- West Drayton-Colnbrook IRC, West Drayton-HarmondsworthAbout the job
**Job summary**:
Immigration Enforcement (IE) is part of the newly formed Borders and Enforcement established on 01 April 2021 under the One Home Office transformation programme.
IE is the operational arm of the Home Office responsible for reducing the size of the illegal population and the harm it causes. Its key missions are:
- Preventing illegal immigration through greater compliance with immigration laws.
- Maximising returns of immigration offenders and Foreign National Offenders from the UK.
- Tackling the threats associated with immigration offending.
IE works with law enforcement and cross-government partners to tackle serious and organised immigration crime with a focus on bringing to justice those who exploit the vulnerable, for example cases of modern slavery and human trafficking.
Immigration Enforcement prides itself on being an open and supportive workplace. We actively embrace diversity and promote equality of opportunity, to enable us to reflect the communities that we serve. We provide people with the opportunity to work at pace and deliver in stretching roles.
**Job description**:
The DET team operate within Immigration Removal Centres (IRCs), using face-to-face interaction to build relationships with those in detention and provide an important on-site link between people in detention and their case working teams; enhancing the quality and frequency of engagements between the Home Office and the people entering IRCs. Based within the centres, engaging with those in detention and on-site healthcare providers and suppliers, DETs are better placed to ensure that vulnerability issues are identified and managed at the earliest opportunity.
You will require excellent interpersonal skills to deal with different, and sometimes difficult situations. Self-confidence, organisation skills and personal integrity are also required within this challenging environment of a busy desk with at times, a high volume of work.
The DET work on a roster system with shifts generally between 7.30am and 7:30pm Monday to Friday, and 9am to 5pm on Saturdays, Sundays, and public holidays. This role attracts an Annualised Hours Allowance (AHW) which includes weekend and Public Holiday working.
Due to the nature of this role, this position is not suitable for hybrid working.
**Person specification**:
The role of the Engagement Officer is an Operational role that is interesting and challenging, demanding high levels of co-operation from those in detention, stakeholders, and suppliers.
Engagement officers are expected to:
- Conduct face-to-face engagements with those in detention as required by caseworkers and management, this includes an initial induction engagement, service of paperwork, follow up engagements, Modern Slavery and associated assessments and Asylum Screening interviews. Officers will also discuss the options that residents have, including initiating referrals to returns schemes and building return plans, as well as outlining the consequences of non-compliance feeding back to caseworkers, providing details and insight into resident mindset and behaviour and recording all interactions on HO IT systems in an accurate and timely manner.
- Identify indicators of vulnerability, ensuring that they are recorded and managed in-line with existing policy and instructions, attending case conference meetings (multi-disciplinary telecom and local strategy meetings), ACDT reviews, immigration surgeries and resident consultative committee meetings as required.
- Provide case updates to residents at their request and managing your own portfolio of residents and associated workflow.
- Flag contract issues appropriately and in a timely manner to line manager or Compliance team.
- Actively contribute towards the compiling of management reports.
- Line management of AO Support Officers as required.
- Other ad hoc administrative duties as required.
- Work closely with the Welfare Office within the immigration removal centre, dealing appropriately with any issues that arise. The Welfare Office is run by the service provider and is a key touch-point for people to raise any concerns they may have.
- Complete DAC Screening tasks on rotation, including:
- checking for referrals to the Screening Hub mailbox
- conducting screening interviews
- assess 10-15% of referrals for quality assurance purposes
- co-ordinate the capture of biometric enrolments
- accurately updating spread
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