Sales Representative
7 months ago
**Responsibilities - Customer Service**
- Provide a positive representation of SP Hardware.
- Proactively assist customers in solving problems.
- Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
- Possess a friendly outgoing demeanor, work well with customers as well as associates.
- Ensure all calls are answered promptly, courteously, and effectively.
- Forward any customer complaint that cannot be handled to a member of management.
- Possess strong product knowledge and knowledge of store layout and location of products.
- Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.
**Store Operations**
- Assist in creating a positive, professional, and safe work environment.
- Assist with receiving, checking in and stocking of merchandise throughout the store.
- Assist with maintaining back stock levels.
- Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
- Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
- Assist with merchandise resets through the store.
- Provide assistance to Department Specialists, i.e. price changes, special orders.
- Operate forklift with proper training.
- Communicate any Store Support Center issue to General Manager for follow up.
- Communicate any merchandising, cost control or sales idea to General Manager.
- Participate in store meetings.
- Be professional in appearance and actions.
- Perform all other duties as assigned.
**Education/Training**
High School or GED equivalent.
**Experience**
Formal retail experience preferred.
**Physical Demands**
Standing, walking, lifting (up to 50lbs) and climbing.
Pay: £20,000.00-£26,200.00 per year
**Benefits**:
- Employee discount
- Life insurance
- Sick pay
- Work from home
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to Relocate:
- Telford: Relocate before starting work (required)
Work Location: In person
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