Resettlement Assistant

7 months ago


Peterborough, United Kingdom OWOA Full time

**Resettlement Assistant**

**Main Duties and Responsibilities**:
**Assisting the Housing Officer**:Collecting relevant information to aid the Housing Officer in making appropriate decisions.

**Supporting Clients**:Assisting clients in transitioning from Emergency Accommodation to new housing placements.
Providing necessary guidance and support during the accommodation transition process.

**Supported Accommodation**:Assisting in supported accommodation referrals and raising payment requests as needed.
Collaborating with relevant teams or organizations to facilitate supported accommodation placements.

Assisting in the preparation of reports, documentation, and any necessary paperwork.

**Client Engagement**:Providing support to clients by addressing inquiries, providing information, and ensuring they understand the housing procedures.

**Other Responsibilities**:Collaborating with various internal and external stakeholders as necessary.
Assisting in additional duties related to housing support as assigned by the Housing Officer.

**Requirements**:

- Previous experience in a similar housing support role is beneficial.
- Strong organizational and administrative skills.
- Excellent communication skills for client engagement and follow-ups.
- Ability to handle sensitive information with confidentiality and professionalism.

**Job Type**: Fixed term contract

**Salary**: £12.69 per hour

Expected hours: 37 per week

**Benefits**:

- Company pension
- Employee discount
- Sick pay

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Peterborough: reliably commute or plan to relocate before starting work (required)

Work Location: In person


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