System Control Centre Lead

4 months ago

Birmingham, United Kingdom NHS Birmingham and Solihull Integrated Care Board Full time

To work with system partners and locality/ hospital site based colleagues to respond to demand and capacity changes, proactively monitoring patient flow across the system to deliver a coordinated response.
- To Chair and facilitate the system calls for BSOL ICB and its partners.
- To agree and progress actions from the system calls to promote system coordination and delivery of safe, timely and effective patient care.
- To fulfil the of Tactical Commander for the ICB during the hours of 08:00-20:00 hours managing all system responses, escalations, and incident response.
- Be the conduit between NHS England Regional Operations Centre (ROC) and place-based partners/ organisations acting as the Single Point of Contact.
- Lead and manage matrix staff working within the SCC function.
- To champion the role of the SCC

As a member of our system you will actively demonstrate system values in all that you do. You will be driven to address health inequalities and create an environment that is inclusive for all people.

In return NHS Birmingham and Solihull can offer you the opportunity to thrive and develop in a team that is supportive, ambitious and inclusive. You will have plenty of opportunities to build your skills and experience, with a chance to work with colleagues across our five Provider Trusts, two Local Authorities, voluntary organisations, Integrated Care Board (ICB) and NHS England to truly effect change and add value.

We know that diversity fosters creativity and innovation and are committed to challenging discrimination, promoting equality of opportunity for all, being a fair and inclusive employer, and creating a place of work in which all of us feel we belong.

**The Job holder will be accountable for**:

- Agreeing tactical and pro-active system flow decisions with locality and hospital site leads in real time
- Managing the team’s business support function.
- Liaising with functions across the ICB and its partners.
- Managing all corporate UEC and SCC business returns, including planning returns.
- Developing and implementing a robust management system to ensure information is effectively managed and best practice is shared across the team, Directorate and the wider health and social care organisations.

Taking a lead in the coordination of training and development and recruitment activity across the Department.

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