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Membership Administrator
3 weeks ago
**Job Title: Membership Administrator**
**Salary & benefits**Up to £25,000 salary. 25 days holiday + bank holidays. Pension scheme.
**Location: West Midlands: Birmingham, Worcester, Cheltenham**
**Summary**
The client, a Trade Association, is looking for a Membership Administrator. This role will be working within the membership administration team.
**Main duties and tasks**
- Minute taking is a primary function of this role. This will typically involve dialling into a Teams meeting (which is also recorded) and typing up the subsequent minutes and circulating within a pre-agreed time frame. Experience of minute taking is thereforeessential.
- To provide administrative support to the senior management team when required.
- Meeting administration. Supporting the team in scheduling meetings - this includes room and hotel bookings and sending out member correspondence.
- Supporting with key events. The association have several flagship events through the year. This role will play a supporting role with the events from an administration perspective..
- Producing membership reports - for example using Microsoft Excel to report on key member data such as meeting attendance, new members, cancellations etc.
- Supporting with the new member onboarding process. For example, setting new members up on the CRM system and sending out welcome packs.
- Basic finance administration. For example, processing of purchase invoices and raising sales invoices, responding to supplier and member queries in a timely fashion.
**Key skills**
- Minute taking. Effective written communication style. Customer service focus including personable and confident telephone manor.
**Software requirements**? Microsoft Office.
membershipbespoke remains the only specialist recruitment organisation in the UK, which offers a dedicated service tailored to the needs of Trade Associations, Unions, Professional and Regulatory Bodies.
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