Sales Administrator

3 days ago

West Midlands, United Kingdom Gleeson Homes Full time

Job Introduction
Are you Passionate about providing a 5* Customer experience?

At Gleeson, we have an exciting, fast paced opportunity for a new Sales Administrator who will be part of our Midlands Sales team. The right person for this role, is someone who is an efficient administrator, communicator and genuinely excited to contribute and be part of the customer journey at Gleeson. Someone who strives to deliver the best support and service to customers, colleagues and external partners.

This is a varied role assisting the on site team of Sales Executives in achieving their sales targets by securing exchanges and legal completions, whilst also working closely with the Sales Director and Sales Manager to administer a smooth, efficient and positive sales experience.

Main Responsibilities
- Actively assist the full regional sales team and support with administrative tasks to ensure a smooth 5* customer experience throughout the customers buying journey with Gleeson, including but not limited to making adjustments to rolling forecast to ensure accuracy, assisting with sales release process, processing recommend a friend vouchers and assisting with all sales support items such as uniforms and other collateral.
- Assisting the regional sales team in meeting reservation, exchange and legal completion targets by liaising with the on-site sales teams and solicitors to drive an efficient conveyance process.
- To be a proactive member of the regional sales team promoting and providing a 5* customer experience within the regional operational area.
- Proactively administering customer contracts and transfer paperwork for signature in an accurate and timely manner.
- Working in collaboration with the regional sales team, collate and produce month end reports to capture all accurate sales activity for that recording period and where necessary distribute Sales reports to the team and wider business.
- Arrange and assist by attending new site set up meetings with solicitors and representative from Commercial and Technical teams, whilst being an ambassador of the Gleeson culture and brand.
- Assist the Sales Director and Sales Manager in the production of comprehensive Sales and Marketing reports for inclusion in Land Appraisals.
- Support and assist the Sales extras process by recording and distributing current and necessary information whilst working proactively with all relevant internal departments including Construction, technical, commercial and finance to ensure a smooth and efficient 5* customer experience.
- Strong experience within an administrative role, sales administration preferred
- Knowledge and understanding of the house buying process
- Excellent administration skills and ability to work accurately and efficiently with strong attention to detail
- Experience and knowledge of sales activity on site
- Confidence and ability to communicate with people at all levels (particularly Clients, Solicitors, Heads of Department and Managing Director)
- To be an integral part of the sales team
- Typing and computer skills (Microsoft)

Why Gleeson?

Package Description
- Generous holiday entitlement of 26 days per annum + bank holidays
- Discretionary Bonus Scheme
- Holiday Buy Back Scheme
- Company Pension Scheme
- Private Medical Insurance Scheme
- Healthshield membership
- Life Assurance Scheme
- Share Purchase Plan

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