Customer Service Assistant

5 months ago


Boldon Colliery, United Kingdom Altomed Full time

Following the internal promotion of a team member, we are looking for a new customer service assistant to join our established team of 3.

As a member of our customer service team, you will play a central role in our ophthalmic business. Working alongside our external sale team to receive and process orders from a wide variety of customers, including private hospitals, NHS procurement, theatre nurses and surgeons. This is a fast-paced role handling a significant number of orders to deadlines.

**Key responsibilities**:

- Processing sales orders and ensuring accurate entries into the company’s computer systems
- Providing quotations and checking product availability and prices
- Referring problematic issues that they cannot solve to management
- Assistance in the maintenance of customer records and databases by entering and updating information as required
- General office and administration duties

**Requirements**:

- Natural communicator with excellent verbal, written and listening skills
- High level of attention to detail and precision when processing orders
- Structured and organised approach, with good time-management skills
- Strong interpersonal skills and ability to build good working relationships
- Ability to work effectively as an individual and as a member of the wider team
- Good IT skills including Microsoft office; willingness and ability to work with and develop new skills using other systems and software as needed

**Working Hours**

This is a full-time office-based role, working Monday to Friday 9am-5pm with 4.30pm finish on Friday

**Salary**

Competitive dependent on experience

**Benefits**

25 days holiday plus public holidays and birthday, company pension, onsite free parking

**About Altomed**

Altomed is the largest independent supplier to the UK surgical ophthalmology sector.

As well as our own full range of surgical instruments and sterile single-use products, we are proud to offer a wide range of products from the world’s leading suppliers, including single-use handpieces and cannulas, surgical knives, lenses, and specialist products.

Today, Altomed products are manufactured and sourced both within the UK and from around the world, but the company remains proudly independent and headquartered in Tyne & Wear, UK.

In a rapidly changing market Altomed remains entirely customer-focused, offering a professional yet personal level of service and an unrivalled level of industry experience.

**Benefits**:

- Casual dress
- Company pension
- Free parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Boldon Colliery: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: ALT0004



  • Boldon Colliery, United Kingdom Kelburn Recruitment Full time

    Our client is a privately owned business supplying and distributing products throughout the UK. South Tyneside based and well established, they are currently seeking to recruit a Customer Service Assistant to support them on a full time, temporary basis. The Role: - Reporting to the Managing Director - Ensuring the smooth handling of calls to the relevant...


  • Boldon Colliery, United Kingdom Kelburn Recruitment Full time

    Following the internal promotion of a team member, our client are now looking for a new customer service assistant to join their established team of 3. As a member of the customer service team, you will play a central role in the established business. Working alongside the external sale team to receive and process orders from a wide variety of customers....

  • Service Assistant

    5 months ago


    Boldon Colliery, United Kingdom Compass Group Full time

    **What you'll be doing**: Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Chartwells on a part time basis, contracted to 15 hours per week. As a Service Assistant, you will contribute to a passionate and...

  • Service Assistant

    4 months ago


    Boldon Colliery, United Kingdom Compass Group Full time

    **What you'll be doing**: Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Chartwells on a part time basis, contracted to 15 hours per week. As a Service Assistant, you will contribute to a passionate and...


  • Boldon Colliery, South Tyneside, United Kingdom Asda Full time

    About the RoleAs a Service Colleague at Asda, you will be working across various departments to ensure the efficient running of our stores. This role involves serving customers at the checkouts, perfecting pizzas, picking for home deliveries, and replenishing products on the shelves. Our customers are our priority, and we take pride in providing excellent...


  • Boldon Colliery, South Tyneside, United Kingdom Zenith People LTD Full time

    Zenith People LTD is seeking a highly skilled Sales and Customer Service Coordinator to work at its Client's site in South Tyneside. The ideal candidate will be responsible for receiving calls from and establishing relationships with customers, taking orders via various channels, and progressing paperwork and orders through an online system.Key...

  • Customer Service

    5 months ago


    Boldon Colliery, United Kingdom Bridge of Hope Full time

    **Customer Service Advisor** **Full time** **Start date 20th November - interviews taking place 9th and 10th November** **£10.42 per hour increasing to £11.49 per hour after 12 weeks** **Ongoing temp role** **_This is an on site role so you must be able to commute to the office in Tyneside. (NE35)_** **_To reduce the environmental impact of travelling to...


  • Boldon, United Kingdom Compass Group Full time

    **What you'll be doing**: We're looking for an Asda Cafe Customer Services Assistant who will be the face of our business, delivering exceptional customer service. You'll join a team that takes real pride in what they do. As a Customer Services Assistant, you will contribute to a passionate and friendly team, working in a fast-paced environment. You'll get...

  • Bar Assistant

    5 months ago


    Boldon Colliery, United Kingdom Clarion Hotel Newcastle South Full time

    **The Clarion Hotel - Newcastle South** With 83 bedrooms, restaurant, bar and leisure facilities. Also banqueting up to 250 We are currently looking for experienced Bar Assistants to join our established and friendly team at The Clarion Hotel. As a Bar Assistant, you will: - Be clean, smart and presentable at all times. - Provide excellent customer...


  • Boldon Colliery, United Kingdom Emprego UK Full time

    We have a great opportunity for a Support Services Team Leader to join our team based in NHSPS Boldon estates. The salary on offer is £24,535.01 per annum.(Pro rata for part time hours). This is a 12 month Fixed Term Contract, working 15 hours per week. The working pattern will be Saturday and Sunday 8 hours per day with half an hour break. The shifts...

  • Care Assistant

    4 months ago


    Boldon Colliery, United Kingdom Dale Care Limited Full time

    Job Description **We are recruiting for Home Care Workers to join our growing team in Boldon Colliery** Are you looking for a role that is rewarding and provides a sense of satisfaction? Are you looking for a unique and varied role? If the answer to these questions is 'yes', then a role in care could be for you! Established in 1986, Dale Care is a leading...

  • Domestic Assistant

    4 months ago


    Boldon Colliery, United Kingdom Emprego UK Full time

    We have a great opportunity for a Domestic Assistant to join our team based in **Insert location** The salary on offer is **£20,668.18 (National) or £22,379.72 (London) delete as required** per annum. (Pro rata for part time hours). **This is Permanent role OR This is a Fixed Term Contract** The working hours are **Insert Working Hours/times, days, shift...


  • Boldon Colliery, South Tyneside, United Kingdom Stonegate - Proper Pubs Full time

    Kitchen Team Member Job DescriptionAbout the RoleWe are seeking a skilled Kitchen Team Member to join our team at Bluebell Fulwell. As a key member of our kitchen staff, you will assist the Head Chef with food preparation, maintain kitchen equipment, and ensure high-quality dishes are consistently produced.ResponsibilitiesPrepare ingredients and assist with...

  • Care Assistant

    4 months ago


    Boldon Colliery, United Kingdom Dale Care Limited Full time

    Job Description **We are recruiting for Home Care Workers to join our growing team in East Boldon ** Are you looking for a role that is rewarding and provides a sense of satisfaction? Are you looking for a unique and varied role? If the answer to these questions is 'yes', then a role in care could be for you! Established in 1986, Dale Care is a leading...

  • Kitchen Team Member

    2 weeks ago


    Boldon Colliery, South Tyneside, United Kingdom Stonegate - Proper Pubs Full time

    Kitchen Team Member OpportunityAt Stonegate - Proper Pubs, we're seeking a skilled Kitchen Team Member to join our team at Bluebell Fulwell. As a key member of our kitchen staff, you'll play a vital role in delivering exceptional food experiences for our guests.Key Responsibilities:Assist the Head Chef with food preparation, ensuring high-quality dishes are...


  • Boldon Colliery, United Kingdom Altomed Full time

    **Warehouse Operations Assistant, Surgical Ophthalmology Manufacturer / Distributor, Boldon Colliery** We are looking for a Warehouse Operations Assistant to work in our small warehouse / office / workshop. You will work as part of a team focused on the safe and efficient receipt, storage and despatch of specialist medical products. Main duties will be...

  • Service Colleague

    2 weeks ago


    Boldon Colliery, United Kingdom Asda Full time

    Service Colleague - Boldon Colliery Job TitleService ColleagueLocationBoldonEmployment TypePart timeContract TypePermanent Seasonal (Seasonal)Shift PatternWork Shift: DaysHours per Week16Pay Rate£12.04CategoryRetail Hourly Colleagues, Sales StaffClosing Date7 November 2024 Service ColleagueOur operation runs 24 hours per day, 7 days per week and with that...

  • Service Colleague

    2 weeks ago


    Boldon Colliery, United Kingdom Asda Full time

    Service Colleague - Boldon Colliery Job TitleService ColleagueLocationBoldonEmployment TypePart timeContract TypePermanent Seasonal (Seasonal)Shift PatternWork Shift: DaysHours per Week16Pay Rate£12.04CategoryRetail Hourly Colleagues, Sales StaffClosing Date7 November 2024 Service ColleagueOur operation runs 24 hours per day, 7 days per week and with that...

  • Care Assistant

    5 months ago


    Boldon Colliery, United Kingdom SLW Limited Homes Full time

    to undertake personal care duties as required to service users; - to support service users in a way that maintains dignity and privacy; - to participate in record keeping, through brief written recording on individual case files; - to meet service users' needs; - to assist service users in performance of practical tasks; - to promote independence; - to...


  • Boldon Colliery, United Kingdom NHS Property Services Full time

    We have a great opportunity for a Support Services Team Leader to join our team based in Boldon Estates Operational Base. The salary on offer is £24,535.01. This is a 6 month fixed term contract. This is a full time position working 37.5 hours per week. The working pattern will be various shifts between the hours of 6am and 8pm Monday to Friday. No DBS...