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Treatment Coordinator
3 weeks ago
An exciting new role for a Treatment Co-ordinator has come up within our practice. We are a multi disciplinary practice with a fresh outlook towards customer service. The role is a fantastic opportunity for a ‘people’s person’ to take over a customer relations link between our clinical staff and our patients.
You will be responsible for ensuring the structure of the patient consultation, explaining treatments to patients and ultimately selling high end cosmetic dental treatment plans.
Other aspects of the role include, but aren't limited to;
- New patient journey
- Treatment presentation
- Discussing treatment plans with existing patients
- Recording daily diagnosed and accepted figures
- Following up outstanding treatment
- Conducting free consultations
- Reception duties
- Ensuring the smooth running of the practice
- Achieving the month on month sales targets in respect of revenue and margin on the sale
- Achieving the month on month consult conversion rates
- minimum 60%
- Maintaining the required diary space to accommodate the required monthly consultation slots
- Production of a weekly sales report
- Driving patient referrals into the practice through excellent service and recommendation of existing patients
**Salary**: £11.50-£13.50 per hour
**Benefits**:
- Company events
- Employee discount
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Quarterly bonus
COVID-19 considerations:
na
**Experience**:
- treatment coordinating: 1 year (required)
Work Location: One location
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