Automotive Service Advisor Fixed Term Contract
6 months ago
Victoria Park Mazda is a family-owned business with over 40 years trading as a multi award-winning Mazda Dealer. Our awards are based on recognition for excellence in sales, service, and customer satisfaction.
We are looking for an experienced and professional Vehicle Service Advisor to join our team in Cardiff. This individual must be dedicated in always providing the best of care to our customers.
We are offering a basic salary depending on experience between £27,500 - £30,000 per annum together with a performance related bonus scheme which is paid monthly. Hours of work are Monday to Friday 8.00am - 5.30pm with a 30 minute lunch break and 1 in every 3 Saturday morning 9am - 12pm.
In the role of a Vehicle Service Advisor, you will work alongside a workshop team and be responsible for providing a pro-active service to customers requesting to schedule their vehicles in for service, maintenance or repair work and arranging where necessary a courtesy vehicle. As a Vehicle Service Advisor, you will greet customers into the Service Department, extensively liaise with the workshop to chase work in progress, carry out up-selling of additional products and services where possible, and keep customers informed of the progress on their vehicle.
**What's in it for you? For your hard work as a Vehicle Service Advisor, our client is offering**:
- Starting salary circa £27,500 - £30,000 per annum dependent upon experience
- Company car
- Performance related bonus which is paid on a monthly basis
- Overtime paid at an enhanced rate of time and a half.
- 20 days annual leave plus the 8 bank holidays.
- Access to in-house, system & manufacturer accredited training and development.
- Workplace pension scheme.
- Excellent career prospects with an established local family run dealer group.
- Working hours are Monday to Friday 8:00am-5:30pm with 1 in 3 Saturday mornings 9:00am-12:00pm.
**Job Types**: Full-time, Fixed term contract
**Salary**: £27,500.00-£30,000.00 per year
**Benefits**:
- Canteen
- Company car
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Performance bonus
**Experience**:
- automotive service advisor: 1 year (required)
**Language**:
- English (required)
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
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