Membership Assistant

2 weeks ago


Remote, United Kingdom Woodcraft Folk Full time

Woodcraft Folk is seeking an experienced **Membership Assistant **to support the work of our volunteers and our weekly groups for young people. This new role will be **home-based, working 21 hours per week** - all necessary equipment will be provided. In return, you will receive a competitive salary of** £20,533 to £24,574 per annum pro rata.**

**About the role**

As our **Membership Assistant**, you will support the safe and effective delivery of our youth work programmes by:

- Providing advice and information to our volunteers
- Maintaining accurate records
- Conducting screening checks
- Ensuring our safeguarding systems are correctly implemented
- Dealing with enquiries from our groups, volunteers and the public

**As our** **Membership Assistant your responsibilities will include**:

- Maintain accurate up-to-date records of financial contributions and individual donors
- Maintain accurate up-to-date records of volunteers and the roles and responsibilities they hold
- Promote and record the participation of volunteers in face-to-face and online training
- Contribute to the provision of reports and management information
- Support volunteers to engage with online volunteer management systems, escalating issues and queries to the Membership & Groups Manager when required
- Process screening checks for new volunteers, including DBS & PVG checks and referencing
- Follow up queries arising from screening checks and escalate these to the safeguarding team as required
- Respond to requests for support and information from local groups, or escalate as required
- Support volunteers to carry out the administrative and financial processes of opening and closing of groups
- Update relevant pages and resources on the Woodcraft Folk website
- Working with the Membership & Groups Manager and Communications Manager, contribute to the planning and creation of social media content relating to volunteer and group management

**What we are looking for in our Membership Assistant**:
**Closing date**:5pm, Sunday 29th January 2023

Interviews will be held via video call on Tuesday 7th February 2023

If you feel you have what it takes to become our **Membership Assistant **then click ‘Apply’ today and come and be part of our solution


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