Supervisor, Sales Operations

7 months ago

Cambridge, United Kingdom Thermo Fisher Scientific Full time

**Work Schedule**

Other

**Environmental Conditions**

Office

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on - now and in the future.

Our colleagues in corporate strive for excellence in every task, at every moment. We are game changers seeking improvements to processes and more efficient ways of working or adapting to changing financial and industry environments.

Commercial Finance plays a pivotal role in PPD by partnering with departments across the entire organization to help our clients take control of their study finances. Our team offers end-to-end commercial lifecycle management, from a request for proposal to contract modification, to study close. The team also provides profitability analysis, centralized operational bidding and a wide variety of client outsourcing services.

Would you like to become part of PPD’s Commercial Finance Team and contribute in all aspects to the department’s and company’s success?

Then we have an opportunity for you - join our team of global professionals as a:
Supervisor, Sales Operations. You will be managing a team within the department and oversees day-to-day responsibilities including quality and accuracy reviews and approvals for all deliverables. Resolve moderately complex problems through in depth evaluation and financial analysis of various factors to identify, assess and mitigate potential risk. Acts as primary client contact, builds and maintains strategic partnerships with both internal and external customers at various managements levels in order to meet client expectations.

Duties include:

- Manages staff, which may include interviewing and selection, job description preparation, professional development, goal setting, performance management, coaching and mentoring, employee counseling, and separations. Approves courses of action on salary administration, hiring, corrective action, and terminations. Reviews and approves time records, expense reports, requests for leave, and overtime.
- Manages resource allocation and prioritization of team deliverables ensuring appropriate allocation based on team expertise, experience and workload.
- Attends client meetings and teleconferences to defend organization proposals prior to project award, negotiate pricing or contracts post-award, or to maintain and improve processes and relationships.
- Evaluates current systems and makes recommendations to assure high quality proposals and contract modifications.
- Coordinates timely collection of data for proposal and budget development in response to Requests for Proposal, including possible oversight of completion by other analysts on the commercial team. Gathers and analyzes data for proposals and contract modifications and tracks revisions on a timely basis.
- Prepares, reviews and analyzes deliverables (i.e. bids, proposals, text and budget) to ensure it incorporates and meets metrics, client expectations and other benchmarks.
- Approves quality deliverables that conform to the organization's contract requirements and meet client needs. Applies quality control procedures and ensures deliverables are completed on a timely basis.
- Communicates financial concepts and associated calculations and analysis.

**Education**:

- Bachelor's degree or equivalent and relevant formal academic / vocational qualification

**Experience**:

- Experience in budget and financial analysis and/or bid preparation will be considered an advantage;
- 1+ year of leadership responsibilities.

Knowledge, Skills, Abilities:

- Excellent knowledge of Microsoft Office software (mínimally Word and Excel);
- High quality oral and written communication skills
- Ability to work in a dynamic environment and excellent organizational skills;
- Ability to process and analyze data from diverse sources;
- Detail oriented with strong analytical skills.

Why Join Us?

We hire the best, develop ourselves and each other, and recognize the power of being one team We understand that you will want to grow both professionally and personally throughout your career, and therefore you will benefit from an award-winning learning and development programme, ensuring you reach your potential.

What We Offer:
As well as being rewarded a competitive salary, we have an extensive benefits packag

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