Production and Quality Team Leader

6 months ago


Castleford, United Kingdom Fluiconnecto Full time

Job Summary:
The purpose of the role is to effectively manage a busy Workshop and Trade counter with 3 small production cells and a team of 5 colleagues. Your role will be to support the team to achieve the required 'Standards of Quality and Service' whilst ensuring full compliance with the appropriate Company's policies and procedures. You will lead the culture and ensure that high standard of customer service is given at all times and the customer is at the heart of everything we do.

**Duties**:

- Manage day-to-day branch operations, including sales, customer service, and employee management.
- Ensure all processes are running smoothly and efficiently with any issues being dealt with swiftly and efficiently.
- Collaborate with other departments to optimize overall operations
- Monitoring the production quality and implement improvements to service customer needs.
- Develop and implement strategies to achieve branch targets and goals.
- Supervise and motivate employees to deliver exceptional service and meet performance targets.
- Ensure compliance with company policies and procedures.
- Build strong relationships with customers and key stakeholders.
- Identify opportunities for business growth and development
- Report to senior management on departmental performance.
- Ensure training and development plans are in place for all depot colleagues including holding regular appraisals and check-ins.
- To maintain adequate operational stock levels to service the projects & customer requirements
- Ensure health and safety and cleanliness is a top priority for the work space and the team
- Any additional activities as required by the management team.
- Proven experience in a managerial role (at least 3 years) preferably in the hydraulics/hose sector but not essential.
- Strong leadership skills with the ability to motivate and inspire a team.
- Excellent communication and interpersonal abilities.
- Ability to manage multiple priorities effectively.
- Strong problem-solving skills and decision-making abilities.
- Knowledge of financial principles and budget management.

**Benefits**:

- Salary - £34,000 - £40,000 DOE
- Opportunities for career progression within the company
- Pension scheme
- 25 Days Annual Leave
- Bike to work scheme
- Death in Service Scheme

Pay: £35,000.00-£40,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Free parking
- Life insurance
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Work Location: In person


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