Office Assistant

6 months ago


Cambridge, United Kingdom Williams Lea Full time

**Office Assistant** (internally known as a Multi Services Assistant)

**Salary**: £23,000 per annum plus company benefits

Location: Cambridge, CB2

Contract: Full Time, Permanent

Shifts: 37.5 hours per week, Monday - Friday, 1 hour break, 9am-5:30pm

Work model: Fully onsite

**Williams Lea seeks a Office Assistant to join our team**

Williams Lea is the leading global provider of skilled business-critical support services to financial, legal and professional services firms.

Sound good so far? Then this is the perfect position for you and you are just the individual that we are looking for

**Purpose of role**

The Multi Services Assistant will work as part of a team to provide the highest level of customer service to our clients and support to the Team Leader and Business Services Manager. Whilst the list of tasks in this document is not exhaustive, the Multi Services Assistant may cover any combination of the tasks set out below.

The Multi Services Assistant will provide excellent customer service to our clients, performing all operations requested by a customer without direct supervision. This role will cover a number of our service areas and will require a high level of multi-skilling.

**Key responsibilities**
- Taking and passing on accurate messages
- Courteously greet and interact with visitors to the premises
- Manage room and hospitality bookings, including setting up rooms
- Arrange hospitality and liaise with onsite cleaning teams
- Organise and order catering
- Supervise and assist at events (including evening events as agreed overtime)
- Diary management of meeting rooms and desk bookings
- Deliver an exceptional electronic and hard copy file management service
- Return or add documents to existing client files
- Work with the practice management system to log and record documents
- Handle and administer closed files as requested
- Sort, scan, rename and distribute incoming mail
- Provide photocopying, scanning, and printing as per customer instructions
- Collect and complete any information required for billing or client charge back data
- Extensive computer and data related tasks
- Accept requests from Fee Earners/PAs, notifying them of estimated completion time as appropriate and in line with service level agreements
- Collect and frank outgoing mail - process letters for printing and complete envelope fulfilment requirements
- Handle incoming and outgoing deliveries via courier - ensure that all incoming documents are scanned entirely and allocated to the relevant electronic post folders
- Deal with incoming hand deliveries from clients - ensure that all incoming documents are scanned entirely and allocated to the relevant electronic post folders

**Personal attributes**
- Experience working on Microsoft Office programmes
- Excellent customer service skills, confident in liaising with Clients and strong communication skills
- Client-focused approach to service provision through personal commitment to their business
- Strong attention to detail and a critical eye for accuracy, with a ‘right first time’ attitude
- Ability to work under pressure within tight deadlines with flexible approach
- Continual improvement mentality, open and receptive to feedback
- Build and grow relationships with key Clients and service users
- Ownership for work produced in terms of the final product e.g. consistency, accuracy and quality

**The Package**:

- Private Medical Insurance, Life Insurance/Life Assurance, Company Pension, Corporate Eye Care, Personal Accident and Company Sick Pay.
- Additional benefits such as Dental Insurance, Gym Membership, Charity Donations, Employee Offers, Retail Vouchers and Season Ticket Loan are offered at a discount on a salary sacrifice basis.

You will also have the opportunity to work for a global employer; and dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects.

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Gym membership
- Private medical insurance
- Profit sharing
- Referral programme

Schedule:

- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Cambridge, CB2 8FH: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: R231002462


  • Retail Sales Assistant

    5 months ago


    Cambridge, United Kingdom Office Shoes Full time

    Love Shoes? Want to work in a fast paced environment? Enjoy engaging with customers? Then Office has the career for you! Our OFFICE store teams are passionate, knowledgeable and energetic and we are always on the look out for new individuals to help us deliver a brilliant shopping experience for our customers. As a Sales Assistant for OFFICE you will act...

  • Retail Sales Assistant

    6 months ago


    Cambridge, United Kingdom Office Shoes Full time

    Love Shoes? Want to work in a fast paced environment? Enjoy engaging with customers? Then Office has the career for you! Our OFFICE store teams are passionate, knowledgeable and energetic and we are always on the look out for new individuals to help us deliver a brilliant shopping experience for our customers. As a Sales Assistant for OFFICE you will act...

  • Office Assistant

    5 months ago


    Cambridge, United Kingdom Featurespace Full time

    **The Opportunity**: As our **Office Assistant** you will help contribute to Featurespace’s continued success and positive culture by providing a professional, warm welcome to the office, as well as ensuring it is a comfortable, safe and enjoyable workplace for all. This role features a wide range of duties, so will require an organised and proactive...

  • Office Assistant

    5 months ago


    Cambridge, United Kingdom Redgate Software Ltd Full time

    Overview: We are seeking an Office Assistant to join our Facilities team! Reporting to our Global Facilities Manager, you will be based on our inviting Reception and will be the first person to greet our people, visitors and callers -and therefore their first impressions of Redgate will come from you. So, we’re looking for someone approachable, friendly...

  • Office Assistant

    6 months ago


    Cambridge, United Kingdom Enhanc3D Genomics Full time

    **VACANCY - Office Assistant** **About Enhanc3D Genomics** Enhanc3D Genomics is a functional genomics spinout company from the Babraham Institute (Cambridge, UK) leveraging a disruptive technology to profile interactions of gene promotors with distal DNA regulatory elements that allow unbiased allocation of enhancers to their target genes across the...

  • Office Assistant

    5 months ago


    Cambridge, United Kingdom Drummond Trade Full time

    We are currently looking for an office assistant to join our small team at Drummond Catering Ltd! Key Responsibilities of the role: Including but not limited to: - Processing daily orders - Updating items on the website - Communicating with customers and potential long time clients - Accurately processing stock - Supporting the warehouse with...

  • Office Assistant

    6 months ago


    Cambridge, United Kingdom Manchetts Full time

    Manchetts Group Holdings Ltd is a leading vehicle service, repair, and roadside recovery enterprise based within Suffolk, Cambridgeshire, and Lincolnshire. Founded in 1961 in Burwell, Manchetts Group prides itself on delivering a personalised level of service and building strong customer relationships. The iconic, yellow, and green vehicle recovery trucks...

  • Office Admin Assistant

    5 months ago


    Cambridge, United Kingdom Jacq and Wills Landscapes Full time

    Job Summary: **Responsibilities**: - Maintain office supplies inventory and place orders as needed - Coordinate and schedule meetings and appointments - Assist with bookkeeping tasks using computerized systems such as Xero - Assist with basic clerical tasks including filing, photocopying, and scanning - Ensure office policies and procedures are followed -...


  • Cambridge, United Kingdom Fitzbillies Full time

    Fitzbillies bakery is a Cambridge institution, founded over 100 years ago and best known for its ultra-sticky Chelsea buns. Nowadays Fitzbillies is a thriving, local, independent bakery and hospitality group. The business is built around: a central, artisan bakery, housed in a light, modern building on Clifton Road, supplying two branches of Fitzbillies in...


  • Cambridge, Cambridgeshire, United Kingdom Office Angels Full time

    Temporary Receptionist OpportunityWe are seeking a highly organized and professional Temporary Receptionist to join our team at Office Angels. This is an exciting opportunity for an individual who has a passion for delivering excellent customer service and is able to work in a fast-paced environment.Key Responsibilities:Greet and welcome visitors in a...


  • Cambridge, Cambridgeshire, United Kingdom Office Angels Full time

    Support International StudentsAs a Data Administrator with Office Angels, you will play a key role in ensuring compliance with UK Visas and Immigration regulations for international students.Key ResponsibilitiesManage student applications, enrolment, and visa recordsConduct regular data checks of registered studentsAssist students with in-country visa...


  • Cambridge, United Kingdom Academicis Full time

    JOB OVERVIEWWe are excited to offer a fantastic opportunity for an Office Manager/Personal Assistant to join our growing team. In this role, you will provide essential support to the Chief Executive Officer, handling daily tasks across multiple departments, including Operations, HR, Finance, and general administration.As the key figure in the office, you...


  • Cambridge, United Kingdom Grant Thornton Full time

    Job Description : Office & Administration Assistant – Business Support Team – Cambridge MORE THAN YOU EXPECTED Grant Thornton UK LLP is part of a global network of independent audit, tax and advisory firms, made up of some 58,000 people in over 135 countries. We're a team of independent thinkers who put quality, inclusion and integrity...


  • Cambridge, United Kingdom Churchill College Full time

    **£30,931 to £40,161 per annum**: **(depending on experience)**: Churchill College is seeking to appoint to the post of College Offices Administrator and Master's Assistant. You will act as the Personal Assistant to the Master (the Head of the College), ensuring the smooth and efficient running of their office. This will involve complex diary management...


  • Cambridge, United Kingdom iWork Recruitment Limited Full time

    Contract to start on 06-05-24 until 07-07-24 with a possible extension. **Responsibilities** Responsible for the efficient and effective coordination of letting of void properties in order to achieve the annually set performance targets for reletting properties. Liaise with contractors to ensure that empty properties meet the Client’s void specification...

  • Facilities Assistant

    6 months ago


    Cambridge, United Kingdom Thermo Fisher Scientific Full time

    At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through...


  • Cambridge, Cambridgeshire, United Kingdom Trustonic Inc. Full time

    Job SummaryWe are seeking a reliable and detail-oriented Business Operations Coordinator to join our team at Trustonic Inc. in Winnesh/Cambridge. This is a fantastic opportunity to work in a dynamic environment and contribute to the growth of the company.Main ResponsibilitiesCoordinate office operations, including virtual and physical office settings.Book...


  • Cambridge, United Kingdom MTC Engineering (Cambridge) Ltd. Full time

    **Office Administrator** MTC Engineering (Cambridge) Ltd. is a Engineering Consultancy located in Whittlesford, Cambridgeshire. We are a growing, fast-paced consultancy that prides itself on being a team player and working hard to help our clients feel comfortable and relaxed. **Duties** - Office management and assist in methods of organization and...


  • Cambridge, United Kingdom MTC Engineering (Cambridge) Ltd. Full time

    **Office Administrator** MTC Engineering (Cambridge) Ltd. is a Engineering Consultancy located in Whittlesford, Cambridgeshire. We are a growing, fast-paced consultancy that prides itself on being a team player and working hard to help our clients feel comfortable and relaxed. **Duties** - Office management and assist in methods of organization and...

  • Office Administrator

    6 months ago


    Cambridge, United Kingdom Kitchensmiths Ltd Full time

    Kitchensmiths is an award-winning, family-owned kitchen design and installation company based in Histon, Cambridgeshire, committed to creating beautiful and functional spaces for our clients. With a reputation for excellence and a dedicated professional team, we seek a dynamic Office Administrator to join our team part-time to start as soon as...