Customer Service Specialist

2 weeks ago


Crewe, United Kingdom DATS Recruitment Full time

We’re looking for a **Customer Service Specialist **for a 6 month contract working in the industrial gases industry based in Crewe.

Our client specialises in Industrial Gas and has been helping to provide more productive, energy efficient and sustainable solutions for more than 80 years. They are seeking a customer service representative to join a customer focused friendly team.

Customer Service Specialists work 37.5 hours a week between 8am - 5pm, Monday - Friday, Saturday 9am - 5pm (Rota’d).

Experience is beneficial to the role, however a willingness to learn, good communication skills and the ability to work well in a team will go a long way.

**What does the job involve?**
- Outbound task such as providing customer updates
- Helping to place orders over the phone
- Administration work, including data input of customer information and products
- Ad hoc tasks to help with our business need

**What skills and experience do you need?**
- You’ve got a can-do attitude and are keen to leave customers with a positive experience
- You’ve got great listening and communication skills including a friendly telephone manner and you care about customers wanting to solve problems efficiently.
- You enjoy working as part of a team.
- You have good organisation skills.
- You can manage your time effectively

**What are the pay and benefits?**
- **Hybrid - working from home/Crewe**:

- **Pay rate £11.72 per hour**

Working in an environment where diversity is essential, inclusion is our culture, and each person knows they belong and matter

If that sounds interesting, please click APPLY NOW.



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