Receptionist - Edinburgh City Centre

7 months ago

Edinburgh, United Kingdom Capco Full time

**Receptionist/Office Assistant**

Joining Capco means joining an organisation that is committed to an inclusive working environment where you're supported to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It's important to us that we recruit and develop as diverse a range of talent as we can. We believe that everyone brings something different to the table - so we'd love to know what makes you different.

**ABOUT CAPCO**

Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry. From day one you will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

We offer:

- A work culture focused on innovation and building lasting value for our clients
- and employees
- Ongoing learning opportunities to help you acquire new skills or deepen
- existing expertise
- A flat, non-hierarchical structure that will enable you to work with senior partners
- and directly with clients
- A diverse, inclusive, meritocratic culture

**ROLE DESCRIPTION**

This is a varied and interesting role where you as the Receptionist/Office Assistant will act as the 'face' of Capco in the office to ensure visitors receive a warm welcome. You will coordinate all front desk activities, including incoming calls, maintaining a point of contact for initial enquiries, general facilities management and support the Office Manager with general administration duties to ensure the office runs smoothly. You will have previous experience in a similar office role, have excellent interpersonal and relationship management skills and a responsible, reliable and professional attitude.

Key responsibilities will include:

- Day-to-day coordination of the facilities and facilities management
- Main point of contact for visitors
- Meeting and greeting colleagues and clients
- Supporting colleagues with general administration
- General Post management, Assist booking couriers & sorting post.
- Order stationary as required and monitor stock
- Assist managing onsite lockers & keyholding
- Provide ad-hoc administrative duties for other departments (HR, IT, EA's)
- Ensure a safe, compliant environment for staff & clients by ensuring processes are followed and where there are gaps in the processes escalate for resolution
- Establish and maintain strong professional relationships with key stakeholders
- Internal or client-facing event support and logistics

**REQUIREMENTS**
- Previous experience in a reception or office administrator role
- Flexible working hours required to meet business needs
- Organised and structured in approach, able to meet and manage multiple deadlines
- Attention to detail and ability to produce high quality deliverables
- Analytical mindset, able to take in a large amount of information and pull out the relevant actions/implications
- Work well under pressure and ability to use own initiative
- Excellent communication skills, both written and verbal
- Stakeholder management experience
- Strong creative thinking and problem-solving skills, taking the initiative to pose ideas for continuous service improvement
- Ability to work with mínimal supervision, proactive, with drive and energy
- Fire Marshal / First Aid Training (desirable, training can be provided)

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