Debt Recovery Officer

3 months ago


Croydon, United Kingdom Croydon Council Full time

Experience of debt collection roles, ideally telephone and document based
- Understanding of Enforcement legislation in relation to Council Tax and Business Rates
- Self-motivated and able to motivate others
- Well-developed negotiation skills in order to influence both customers who owe debts to the Council and internal colleagues / departments to improve service delivery
- Resilience in fast paced, pressurised environment

Applicants should be aware the service operates from 8am until 8pm and therefore it is expected that your start and finish times may vary to ensure there is an officer from the corporate debt recovery service working during business hours.

Full time 36 Hours

Equal Opportunities and Safeguarding Statement

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.

Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment.



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