Call Centre Representative
2 weeks ago
**Responsibilities**:
- Answer incoming calls from customers promptly and professionally
- Provide accurate information regarding products or services
- Assist customers with problem resolution and escalate issues as needed
- Utilize phone etiquette to ensure positive customer interactions
- Identify opportunities for upselling products or services
**Qualifications**:
- Strong communication skills with the ability to analyze customer needs
- Ability to perform data entry accurately and efficiently
- Positive attitude and willingness to learn
Pay: From £24,869.09 per year
**Benefits**:
- Company events
- On-site parking
- Paid volunteer time
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Manchester: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Application deadline: 30/04/2024
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