Key Accounts Advisor

7 months ago


Leeds, United Kingdom Libra Recruitment Full time

To be considered for the Key Accounts Advisor role you must have previous experience in a B2b business preferably from the Bathroom or Home improvements sector. You will have experience managing customer orders and ensuring customers are kept up to date through the order and delivery process.

**Responsibilities of the Key Accounts Advisor role is**:

- Dealing with all associated queries - particularly deliveries - liaising with logistics daily regarding the update of delivery times/dates
- Building rapport with the clients to ensure a high level of customer service satisfaction
- Have strong product knowledge and be able to offer advice and answer queries
- Liaising with clients regarding their specific delivery requirements
- Having daily updates with clients regarding daily orders over the telephone and keeping them updated regarding their order
- Managing Out of Stock orders and Back Orders
- Dealing with calls relating to any stock damage or issues that may arise following delivery

Our client is offering a basic salary of £25 500 for the Key Accounts Advisor role. Our client also offers a range of benefits including Pension, Holiday Allowance and free breakfasts on site every day.

Working hours for the Key Accounts Advisor position are Monday to Friday 8.30am till 17.00pm. Please note the Key Account Advisor role is Full Time, Permanent and Office based. This role does not offer working from home or hybrid working.

Libra Recruitment is an independent agency that focuses on permanent and fixed term recruitment specialising in HR, Sales, Marketing, Office support & Finance.

**Job Types**: Full-time, Permanent

**Salary**: £25,500.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Work Location: In person


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