Customer Service Advisor

2 weeks ago


Long Crendon, United Kingdom RME Consultants Full time

**RME Consultants are working with a fast-growing organisation in the Long Crendon area to find a Customer Service Advisor to join their Customer Service team. NO OFFICE EXPERIENCE NEEDED**

**Role: Customer Service Advisor**

**Salary: £21,000 - £24,000 per annum**

**Working Hours: Monday - Friday, Full time office based**

**Contract: Permanent**

**Location: Long Crendon, Buckinghamshire**

**Main Duties for the Customer Service Advisor**:

- **Frequently handle both inbound and outbound calls.**:

- **Coordinate engineers' schedules for call-outs and keep them updated on their assignments.**:

- **Generate and close work orders daily.**:

- **Supervise job completion, both in-house and through subcontractor services.**:

- **Regularly update in-house systems and communicate updates to external clients.**:

- **Efficiently manage the helpdesk inbox on a daily basis.**:

- **Swiftly and effectively respond to client inquiries.**:

- **Create job orders and purchase orders on a daily basis.**:

- **Deliver exceptional customer service at all times.**:

- **Perform various administrative tasks as needed.**:

- **Previous experience in a similar role is advantageous.**:

- **Strong organizational skills and effective time management are crucial.**:

- **Attention to detail is a must.**:

- **Ability to work collaboratively as part of a team with an outgoing personality.**

**Experience required for the Customer Service Advisor**:

- **Excellent communication skills**:

- **Willingness to learn**:

- **Hunger to succeed**:

- **Team player**:

- **Previous customer service experience**

**COMG**

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00-£24,000.00 per year

Schedule:

- Monday to Friday

Licence/Certification:

- Drivers Licence (required)

Work Location: In person



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